Gatehub support not responding

[Mushmellow]

Im trying to solve my problem for 24 days from now. My first mail to the support was on april 1st. The last response is 14 april (so its 10 days with no answer). I did everything what the support sayd. So how long does it take more ? Your request (5931)

[Hodor]

7 minutes ago, Mushmellow said:

Im trying to solve my problem for 24 days from now. My first mail to the support was on april 1st. The last response is 14 april (so its 10 days with no answer). I did everything what the support sayd. So how long does it take more ? Your request (5931)

@enej Can you assist @Mushmellow

[Scooty]

Gatehub keeps crashing on me, can login but that's about it. Not good. 

[klasurekar]

@Mushmellow We are really sorry it took us so long to reply.

We are currently dealing with a lot of support tickets. Please see our email, we are looking forward to hearing from you. 

[klasurekar]

@Scooty please run our platform on Google Chrome. 

Contact us at support@gatehub.net, should the issue persist. 

 

 

[Scooty]

@klasurekar Hi, yes I am already running the latest version of google chrome. I am currently moving house to Melbourne this week so I'll try again when I'm settled and contact support if the issue persists.

thank you

[Rchopra]

17 hours ago, Mushmellow said:

Im trying to solve my problem for 24 days from now. My first mail to the support was on april 1st. The last response is 14 april (so its 10 days with no answer). I did everything what the support sayd. So how long does it take more ? Your request (5931)

Agreed. It takes lot of time to answer even simple question. So for example u had to wait for 10 days just know that problem could be solved by changing browser. We have requested and msgd soany times to @enej about phone support requirement and infact it was promised by him few months ago but seems like the requests have been falling on deaf ears as there has been no response about these messages lately.

[Mushmellow]

My problem is solved.