Question on XRPscan

[Perkins809]

Hi there I’m wondering why I sent some Xrp and it hasn’t arrived. Yet on the blockchain it says IN under settings.. so i can see it on the blockchain but the recipient is saying it’s not there.

 Quick explanation is appreciated thank you 

Edited March 3, 2022 by Perkins809

[at3n]

If you sent to an exchange account, or some other online service where multiple users' funds are all stored in the same wallet, then the exchange may not have processed it yet, and may not have reported it to the recipient. If it's this type of account, make sure you included the correct destination tag with the transaction.

If it's sent to a wallet that the recipient actually owns, and if the blockchain says it's been delivered, then the recipient would be incorrect to say that it's not there.

Make sure XRPScan also reports "Success" for the transaction.

[Perkins809]

Thank you for the incredible response. Much appreciated, thank you.