at3n Posted March 6, 2022 Share Posted March 6, 2022 43 minutes ago, vover said: Software available the wallet opens with a password, but there is no connection with the servers Reports the following - You have to be online to see this screen. Please make sure you are connected to the Internet and you have configured the correct servers. Is there a configuration file where you can change the severs? Try one of the public servers listed here: https://xrpl.org/public-servers.html. Does the software give an option to export the secret key? Global 1 Link to comment Share on other sites More sharing options...
vover Posted March 6, 2022 Share Posted March 6, 2022 39 minutes ago, at3n said: Is there a configuration file where you can change the severs? Try one of the public servers listed here: https://xrpl.org/public-servers.html. Does the software give an option to export the secret key? Thanks for the help! The solution turned out to be simple - I printed the letter m in capital letters, but it was necessary to print this letter in lowercase, and in a notebook on a computer, you can’t visually distinguish lowercase from uppercase Global 1 Link to comment Share on other sites More sharing options...
at3n Posted March 6, 2022 Share Posted March 6, 2022 9 minutes ago, vover said: Thanks for the help! The solution turned out to be simple - I printed the letter m in capital letters, but it was necessary to print this letter in lowercase, and in a notebook on a computer, you can’t visually distinguish lowercase from uppercase Glad you worked it out! Link to comment Share on other sites More sharing options...
RobertHarpool Posted March 6, 2022 Share Posted March 6, 2022 @vover There are several reasons that might happen. The software is old and buggy. 99% of the time that I would get that message I just need to simply quite the app and start it up again ... once .. or twice .. The good news is that it really doesn't matter. You don't need to be connected to the servers in order for you to retrieve your private/secret key. Just go to the cog wheel settings icon ... then security settings ... and voila, there's ur key. Put that into XUMM or some other wallet and ur done with the old client forever :-D at3n 1 Link to comment Share on other sites More sharing options...
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