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[VadimP]

I made a deposit from my XRP wallet on Exchange, instead of the memo I put the tag, but wallet address for deposit correct. However, the funds did not arrive. Can anyone explain I help how to do? Thanks

[BillyOckham]

8 hours ago, VadimP said:

I made a deposit from my XRP wallet on Exchange, instead of the memo I put the tag, but wallet address for deposit correct. However, the funds did not arrive. Can anyone explain I help how to do? Thanks

If you did not put the tag in the tag field then the XRP just go into the exchanges wallet.  
 

You will need to contact the exchange and give them details to prove the funds are yours then they will likely credit your exchange acco7nt with the missing XRP.  Good luck.  It can take a while.

[BillyOckham]

8 hours ago, VadimP said:

I made a deposit from my XRP wallet on Exchange, instead of the memo I put the tag, but wallet address for deposit correct. However, the funds did not arrive. Can anyone explain I help how to do? Thanks

I may have misunderstood….  was this a send TO the exchange or a withdrawal FROM the exchange?

[VadimP]

All solved, thanks for the replies. Exchange helped out.

[BillyOckham]

2 hours ago, VadimP said:

All solved, thanks for the replies. Exchange helped out.

For the benefit of future folk in similar situations,  can I ask please if you could say the exchange, the time they took to fix it, and confirm if it was a deposit TO the exchange?