PunishmentOfLuxury Posted October 6, 2021 Share Posted October 6, 2021 I received an email, purportedly from Bitstamp asking me to login: Quote We need some additional information regarding your account that we're required to collect due to regulatory demands. If you haven’t already, please log in below and enter the requested information. [LINK points to sendgrid dot net] Anyone else had this? If it is legitimate, what do they want? Link to comment Share on other sites More sharing options...
brianwalden Posted October 6, 2021 Share Posted October 6, 2021 24 minutes ago, PunishmentOfLuxury said: I received an email, purportedly from Bitstamp asking me to login: Anyone else had this? If it is legitimate, what do they want? Don't follow the link. Go to their site or app directly. If they need something from you they'll communicate it there. AsYouWere, Benchmark and WarChest 3 Link to comment Share on other sites More sharing options...
PunishmentOfLuxury Posted October 6, 2021 Author Share Posted October 6, 2021 14 minutes ago, brianwalden said: Don't follow the link. Go to their site or app directly. If they need something from you they'll communicate it there. I've emailed their support to query it, not using the link in the above. QWE 1 Link to comment Share on other sites More sharing options...
Panopticon Posted October 6, 2021 Share Posted October 6, 2021 It is legit, got the same email, went to their site (not through the email link though), they added some KYC info required about place of birth, tax residence and nationality (if I do not forget something). QWE and PunishmentOfLuxury 2 Link to comment Share on other sites More sharing options...
Benchmark Posted October 6, 2021 Share Posted October 6, 2021 Yeah it's legit. But indeed always better to go directly to the website and go to My information. QWE and PunishmentOfLuxury 2 Link to comment Share on other sites More sharing options...
PunishmentOfLuxury Posted October 7, 2021 Author Share Posted October 7, 2021 16 hours ago, Panopticon said: It is legit, got the same email, went to their site (not through the email link though), they added some KYC info required about place of birth, tax residence and nationality (if I do not forget something). Yes, place of birth, nationality and tax residence. I was unimpressed by the security awareness of Bitstamp support. They said: Quote We can confirm that notifications coming from email servicedesk@bitstamp.net, noreply@bitstamp.net, support@bitstamp.net, newsletter@team.bitstamp.net originate from Bitstamp. Are they not aware how trivially easy it is to spoof the "From" field of emails? And why are they sending login links, especially those that go via a third party? That's highly suspicious to security-aware customers. QWE and princesultan 2 Link to comment Share on other sites More sharing options...
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