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SimonF1

No links on gatehub for recovery of accounts

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Hi all'
I broke my phone yesterday that has the 2fa login for gatehub,
i do have the recovery key but after looking for some time on the gatehub website i see no way to even use them.
can anyone give me a link so i can recover my account please.

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That's what I thought.

Then you can wait for someone of Gatehub to notice your thread here or email their support at:

support@gatehub.net

Edited by namini

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1 minute ago, namini said:

that's what I thought.

Then you can wait for someone of Gatehub to notice your thread here or you email their support at:

support@gatehub.net

ok i will go email them then Thanks for the address.
i had to do the same thing with poloniex but there all i had to do was simply scan the back up barcode with my new phone and all done.

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3 minutes ago, SimonF1 said:

i had to do the same thing with poloniex but there all i had to do was simply scan the back up barcode with my new phone and all done.

Maybe you can, see my post above, but I have no idea.

Keep us informed!

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i looked at them sites buty it gets confusing now that i have setup a new phone with the same number and 2fa is already set and running on poloniex and i only have 2 more sites that use 2fa. so i will go the email rout. Thanks anyway.

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