Gatehub recovery lost

[madisonlurker]

So I have lost the gatehub recovery key but I do have my ripple wallet address and the ripple secrets for my wallet. is there a way I can recover my wallet. Without recovery key I do not think I can log into gatehub account

[Mercury]

Your wallet is safe and can be opened via any other wallet

 

[enej]

 

So I have lost the gatehub recovery key but I do have my ripple wallet address and the ripple secrets for my wallet. is there a way I can recover my wallet. Without recovery key I do not think I can log into gatehub account

Hi @madisonlurker, please send an email to support@gatehub.net and ask them to disable your account so you can create a new one. Once the new one has been setup you will be able to re-import the old ripple wallet using the secret key that you have.