XRP Funds are stuck: Can anyone please assist?

[FreeWilly0298]

Good day,

I hope all is well.

Can anyone please assist me with moving my 15 XRP either to my Nano or back to my PointPay Savings account? It was my first time using it, and unfortunately, I didn't know I had to send 20 or more XRP.  

Thanks for any guidance that can be provided.

[brianwalden]

Where are they now? Basically, it takes 20 XRP to open up a new wallet. But the ledger won't let you send less than 20 to a new wallet. So your 15 XRP should be back wherever they started.

[FreeWilly0298]

PointPay told me I have to figure out how to get it back because it is gone

[FreeWilly0298]

What you said makes sense so I will try PointPay again. Thanks for your input!!

 

[FreeWilly0298]

Thank you very much Brian Walden for your help with this! Since it failed PointPay was able to cancel the transaction and return my 15 XRP. Thanks again!!