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New notebook updated app, spark lost? Please help with Ledger nano.


DukeNukem

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Cheers folks.

Couple of days ago my notebook broke and had my ledger live installed there. Got a new laptop, installed ledger live and then reinstalled my apps on the nano because an update was available: long story short, my spark account where i should het the airdrop disappeared and i can't remember anything about my spark/flare account that was in my previous portfolio (in ledger live). Any suggestions about how to proceed to get it back? Maybe make a new claim?

Thanx for your time

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Hello Dario, thanx. I got till this point and i get confirmation that my spark have been redemed. Still, in case of airdrop, i dont know where i will receive them. Before reinstalling apps in my ledger and the ledger live app, i had (if i am not mistaken) a different account (eth or xrp) that was just for the airdrop. Now seem that i don't have that account anymore (on ledger live).

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You need to manually add the accounts back onto Ledger live, but because you probably used an empty ETH wallet for the Spark claim, Ledger Live will not detect it automatically. If you create a new ETH account now on the new Ledger Live, I think it will be the same address that was generated the first time (as long as you're using the same Nano). You can verify by checking if it's the same address saved in the MessageKey field on your XRP wallet.

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3 hours ago, at3n said:

You need to manually add the accounts back onto Ledger live, but because you probably used an empty ETH wallet for the Spark claim, Ledger Live will not detect it automatically. If you create a new ETH account now on the new Ledger Live, I think it will be the same address that was generated the first time (as long as you're using the same Nano). You can verify by checking if it's the same address saved in the MessageKey field on your XRP wallet.

Ok, thanx. I will have a look....not sure how to do it but will give a look.

Anyways, yes, it was an empty new eth wallet and yes, i am using the same nano.

Edited by DukeNukem
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