How can i enable my master key

[Xrparmy1]

Please Guys am urgently in need of how to Enable my Master key. I want to send out my xrp it keeps tell me master key disabled . 

Can someone help me out please 

Who ever help me out will get 20xrp

[at3n]

Your wallet must have a "Regular Key" set, or else multiple keys (multi sign) required to make a transaction. Do you remember setting either of them up?

Basically, the secret key (beginning with "s") that originally worked with you wallet has been disabled and replaced with another. You'll need to find the new one to re-enable the old one. 

Edited May 13, 2021 by at3n

[Xrparmy1]

Regular key i don't understand you sir 

My xrp was in coinbase wallet so coinbase was giving me issues i imported my wallet to trustwallet 

Now i want to send out my xrp that where it saying maskey disabled

Can you help give me step by step to resolve it please

[Xrparmy1]

1 hour ago, at3n said:

Your wallet must have a "Regular Key" set, or else multiple keys (multi sign) required to make a transaction. Do you remember setting either of Fthem up?

Basically, the secret key (beginning with "s") that originally worked with you wallet has been disabled and replaced with another. You'll need to find the new one to re-enable the old one. 

how do get the new one

[at3n]

You need to have written it down when it was created.

[Xrparmy1]

1 hour ago, at3n said:

You need to have written it down when it was created.

Is it the 12key phrase

[at3n]

Ok, so I suggest you use the Xumm app as it supports Regular Key (rekeyed) accounts.

First import your main wallet as a read-only wallet, using just the wallet address (beginning with "r").

Then import your regular key wallet using the Mnemonic option and input your 12 words.

If the second account is the regular key for the first account, you'll then be able to send from the first account again.

Instructions here: https://support.xumm.app/hc/en-us/articles/360018136100-Adding-Regular-Keys-rekeyed-backup-accounts-or-vanity-accounts-to-XUMM

[at3n]

2 hours ago, Xrpholderr said:

Bro I have solution contact me

No you don't, unless you're the scammer who sold them the locked address in the first place.

Don't trust this account unless they post their solution publicly.

[Dominion]

Wait, so now I'm having similar issues. Does that mean the vendor that sold me the tokens is responsible for this? Because I'm quite sure I didn't set up anything like that. I just have a plain trust wallet account with the xrp I bought from an online vendor

[at3n]

16 hours ago, Dominion said:

Wait, so now I'm having similar issues. Does that mean the vendor that sold me the tokens is responsible for this? Because I'm quite sure I didn't set up anything like that. I just have a plain trust wallet account with the xrp I bought from an online vendor

What happened after you bought the tokens - did the seller send them to an XRP wallet that you already owned, or did they send you the keys/codes to a wallet that already contained the tokens?

If the latter, then it was likely a scam.

[Dominion]

On 6/27/2022 at 7:42 PM, at3n said:

What happened after you bought the tokens - did the seller send them to an XRP wallet that you already owned, or did they send you the keys/codes to a wallet that already contained the tokens?

If the latter, then it was likely a scam.

Sorry I'm replying late 😢, work this was my only free time.

Damn, how do I even sort this out. I even gave up on it for a while. I just tried it now and it's giving my transaction redundant error. Can't we just have a free net where almost everyone isn't trying to scam us 🤦🏿‍♂️. Sighs

[at3n]

3 hours ago, Dominion said:

Sorry I'm replying late 😢, work this was my only free time.

Damn, how do I even sort this out. I even gave up on it for a while. I just tried it now and it's giving my transaction redundant error. Can't we just have a free net where almost everyone isn't trying to scam us 🤦🏿‍♂️. Sighs

It is free, that's why scams can exist. Did you consider my question - were you sent tokens or were you given a wallet address when you bought the XRP?

Edited July 3, 2022 by at3n

[Dominion]

8 hours ago, at3n said:

It is free, that's why scams can exist. Did you consider my question - were you sent tokens or were you given a wallet address when you bought the XRP?

Oh yes, I was sent the tokens. I wasn't given a wallet at all. I also use the wallet for other transactions. What do I do 😔

[at3n]

Oh ok, can you explain the problem you're having? What are you trying to do and what error are you getting? When you say you use the wallet for other transactions, is that with XRP or another crypto?

Do you have the secret key (beginning with "s") or a list of secret words for the wallet?

[Dominion]

It only say masterkey disabled whenever I attempt to send out the xrp, there are no other things in the wallet apart from airdrops. I don't use the wallet for other things especially since I started having those problems. I only have the mnemonic phrases if that's the secret list of words for the wallet