btc showing as zero

[captainhastings]

Hi I have some btc in my trusted assets but when I go to trade it says I have zero btc. I am sure it a usage error on my part but any pointers please ?

[brianwalden]

20 minutes ago, captainhastings said:

Hi I have some btc in my trusted assets but when I go to trade it says I have zero btc. I am sure it a usage error on my part but any pointers please ?

Every currency on the XRPL (besides XRP) has an issuer. You have to see who issued your BTC. If you've got BTC from Gatehub, for example, that's not the same thing as BTC from Bitstamp. You might be looking at a different market than the type of BTC you hold.

[captainhastings]

Think I have it sussed now thank you

[GA08MER]

Hi captainhasyings I'm having the same issue, can I ask you how you resolved yours?