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Retrieving lost XRP


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as someone that is not that well versed in the world of crypto, i withdrew XRP from Bittrex and sent it to metamask recently. I had added XRP as a custom token to metamask, but it clearly, and now obviously, never made it there. Does anyone know how i should go about attempting to retrieve this? I have contacted both metamask and bittrex support, but i dont anticipate hearing back from them until the year 2042.  Is this XRP lost and gone for good or possible to get it back?

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