dilpreet111 Posted April 7, 2017 Share Posted April 7, 2017 Hi, I am new to xrpchat. I am writing on account of the inherent delay shown by Gatehub.net towards the activation/verification of my new account (dilpreet111@gmail.com). In spite of uploading and emailing all the relevant documents, including my latest bank statement for address proof verification, there has yet been a delay of nearly 10 days in getting my account verification, which is yet pending. Based on the feedback & internet reviews, I was inclined to open my account with Gatehub.net; but I am suprised with the kind of TAT they are following for new account verified. Please let me know if this is a normal practice & such delays are to be expected with regards to payment gateways & account verifications i gatehub.net Thanks & Regards dilpreet111@gmail.com Link to comment Share on other sites More sharing options...
Dxeed Posted April 7, 2017 Share Posted April 7, 2017 (edited) My only advise is to get with @enej here and maybe he can look into the status of your verification. I dont speak for them, just one of their satisfied customers, but please note that they are most likely experiencing delays due to the huge influx of new account KYC submissions caused by the recent xrp pump. It took me a little over 2 days to get verified, but that was last month. The same can be said for Gemini when it took me a whooping 16 days to get verified last month, compared to the 1-2 days it took for others to get verified prior to the ETH pump. I'm sure the Gatehub team is trying their best to speed through all the verifications, but since its been 10 days, I'd get in touch with them here. Edited April 7, 2017 by Dxeed Link to comment Share on other sites More sharing options...
enej Posted April 7, 2017 Share Posted April 7, 2017 1 hour ago, dilpreet111 said: Hi, I am new to xrpchat. I am writing on account of the inherent delay shown by Gatehub.net towards the activation/verification of my new account (dilpreet111@gmail.com). In spite of uploading and emailing all the relevant documents, including my latest bank statement for address proof verification, there has yet been a delay of nearly 10 days in getting my account verification, which is yet pending. Based on the feedback & internet reviews, I was inclined to open my account with Gatehub.net; but I am suprised with the kind of TAT they are following for new account verified. Please let me know if this is a normal practice & such delays are to be expected with regards to payment gateways & account verifications i gatehub.net Thanks & Regards dilpreet111@gmail.com Hi @dilpreet111, your account has been verified. We apologize for the wait. If you have any questions please let me know. Kind regards, Enej Link to comment Share on other sites More sharing options...
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