zswitch Posted January 9, 2021 Share Posted January 9, 2021 I recently did below transaction to transfer BTC from Gatehub:https://xrpscan.com/tx/FE17FC1CF0AC33C2D4045359B41CEF10A3B167792152D0DED394FDF808548379 It says, the btc was sent to the Gatehub cold wallet (Gatehub Fifth). As per their process listed here: https://support.gatehub.net/hc/en-us/articles/360021425613-Send-cryptocurrencies-from-your-wallet The btc should have been transferred from their wallet as soon as it was received. It's been more than 24 hours and I don't see any transactions on the BTC blockchain for my wallet. Was I scammed? Or is there something I don't understand? In my transaction history on Gatehub, I verified again the BTC wallet where it is supposed to send the money. Has this happened with anyone else before? I never had problems with gatehub prior to this. Link to comment Share on other sites More sharing options...
at3n Posted January 11, 2021 Share Posted January 11, 2021 (edited) Did you get your BTC yet? BTC transaction fees and mempool size are quite high at the moment, it's possible that Gatehub is not paying enough BTC fees to get their transactions included in new blocks quickly. It's worth contacting Gatehub support though in case something went wrong. Edited January 11, 2021 by at3n Link to comment Share on other sites More sharing options...
eksarpi Posted February 24, 2021 Share Posted February 24, 2021 On 1/9/2021 at 9:37 PM, zswitch said: I recently did below transaction to transfer BTC from Gatehub:https://xrpscan.com/tx/FE17FC1CF0AC33C2D4045359B41CEF10A3B167792152D0DED394FDF808548379 It says, the btc was sent to the Gatehub cold wallet (Gatehub Fifth). As per their process listed here: https://support.gatehub.net/hc/en-us/articles/360021425613-Send-cryptocurrencies-from-your-wallet The btc should have been transferred from their wallet as soon as it was received. It's been more than 24 hours and I don't see any transactions on the BTC blockchain for my wallet. Was I scammed? Or is there something I don't understand? In my transaction history on Gatehub, I verified again the BTC wallet where it is supposed to send the money. Has this happened with anyone else before? I never had problems with gatehub prior to this. Hi zswitch, did you solve it? How? I had the same problem yesterday. Let me know thanks.. Link to comment Share on other sites More sharing options...
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