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I began buying ripple and trading it a few years ago when snapswap was used as a gateway. I left the account for a couple years and when I returned to trading my snapswap gateway shows 17 btc value and some trasactions incomplete.

I can no longer access the wallet to transfer any of the btc from the wallet is there anyhting I can do ?

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Oh boy.
Snapswap bitcoin partner btc2ripple was sold a few years back and is now considered dead by the community at large.
Several have tried getting funds out with little or no success. One of the first barriers is the limitation on nationality, this can be found on btc2ripple website ToS.

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