Gateway pending for 5 days.

[XRP_1987]

Hello. I have a little trouble on gatehub. Gateways are pending for 5 days now with no verification. And ripple wallet is just loading, cant show balance. Need Help ! Thanks !

[enej]

36 minutes ago, lazarickristian said:

Hello. I have a little trouble on gatehub. Gateways are pending for 5 days now with no verification. And ripple wallet is just loading, cant show balance. Need Help ! Thanks !

Hi @lazarickristian sorry for the wait. If you send me your email via PM I can speed things up.

PS.: Try refreshing the page if balances are not loading immediately.

[emelb]

Hi! I am having trouble with my Gatehub wallet. In order to activate gateways, I've provided the required documents and  personal details. It has been more than 2 days, since I've provided these details. Its status is still pending..Why does it take too long?  What needs to be done to expedite the process? 

thanks in advance for your reply! 

[ErikNL]

On ‎4‎-‎4‎-‎2017 at 1:33 PM, enej said:

Hi @lazarickristian sorry for the wait. If you send me your email via PM I can speed things up.

PS.: Try refreshing the page if balances are not loading immediately.

Hi @enej,

I'm having the same problem atm. Gateway is pending for quite some days now. Is this because of the increase in demand or is it possible to fix this like above?

Thanks a lot!

Edited May 10, 2017 by ErikNL

[namini]

As a reminder, you can use Gatehub without sending identity documents if you only plan to trade crypto. You need to send documents only if you plan to deposit usd or eur from a bank. About the delay, they doing their best I think.

Edited May 10, 2017 by namini