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Problems with ledger nano s

ree

By ree,
in Problem Solving

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ree

ree

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HI Guys!

New here, been trying to stack some xrp but the ledger live app is showing all zeroes for all my crypto. I updated the ledger nano s to the latest firmware but that seems to have caused more grief. The interesting thing is i can see it all on the  iphone app but I cant on the ledger live pc app. I did upgrade to the latest version of windows. I also had two passwords on the hard device but now only one is working. i know crypto is not stored on the device but I am in a real state here, any help would be most welcome.

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