I dont get my verification code when i sign in???? PLZ HELP!!!!

[Lazar]

Can anyone help me plz with this problem! I really need to solve this problem! 

[Roborovskii]

XRP chat does not have a verification code.

[Woestekip]

3 hours ago, Lazar said:

Can anyone help me plz with this problem! I really need to solve this problem! 

Do you use "Authenticator app" in the Google play store, or App store. ?

Edited April 3, 2017 by Woestekip

[RDS]

9 minutes ago, Woestekip said:

Do you use "Authenicator app" in the Google play store, or App store. ?

i was also having some issues as authy app produced code which was not being accepted and it turned out there was an isue with synching time of authy and when code was in last 10 seconds i tried that code and it worked. i will contact authy to reset the clock...

[Woestekip]

I also do not use Authy app.

Better you can use "Authenticator"

Is user friendly

[ibadshah]

Same here, Google Authenticator app generating codes but the gate-hub is saying ( wrong verification code). I tried the last 10 seconds way but still no luck. Please need help..

[namini]

Sometimes it's a problem of time synchronization, check if your phone & computer time are synced correctly.

or try with another browser (Chrome) or to clean browser history.

 

[metalcaptain]

I changed the device and installed authty again, but I lost the QR code for the signin 2 step. what can i do? i have recovery key