Lost XRP

[Tommy123]

Hey there! 
I was changing some ripple from CoinJar to Coinbase and now I can’t find where it has gone? I have a receipt but I can’t seem to locate it. Is there an easy way to solve this mystery?

[Flintstone]

Hello there. Transaction hash would be helpful.

Did you include a destination tag for your Coinbase account within the transaction?

[jetbrzzz]

Yeah, Coinbase requires a destination tag for XRP deposits.  I think they have (one) large wallet for all its XRP users and the Destination Tags specific who's account it goes into.  If there's no tag, they won't know who's Coinbase account to credit. Like a mailing address with the apartment number missing.

I don't know if they return to sender the untagged XRP; it's likely, but you could contact them and ask.