MR

[MKXRP]

To anyone who can help. I have a Ledger Nano S 1.0.3 that is almost 3 years old. I havent used it in about a year. I recently downloarded and installed ledger live and tried to use it. I am getting an error message that says Nano is detected but can not connect. Can anyone tell me how to resolve this? 

[xrphilosophy]

Make sure the Ledger Live version is 2.9.0 - a mandatory step.

You have to go through the steps of updating your firmware to 1.6.0 - one version at a time:

https://support.ledger.com/hc/en-us/articles/360002731113-Update-Ledger-Nano-S-firmware

Follow the instructions carefully, keeping your 24 word recovery phrase at hand.