xrpthestandard90 Posted June 8, 2020 Share Posted June 8, 2020 I sent xrp to kucoin from coinbase but i forgot a tag # so my funds never got to kucoin. Kucoin reversed the transaction for a 10$ fee. I never saw the funds in coinbase so i asked kucoin what to do again. They told me to contact coinbase so i did. A coinbase specialist will get back to me in 4 to 5 weeks. Anyone know if there is a happy ending? Link to comment Share on other sites More sharing options...
Black Posted June 8, 2020 Share Posted June 8, 2020 Bruh 4 to 5 weeks wtf? That’s a whole ass month. What kind of customer support is that?? “I’ll get back to you in a month” Link to comment Share on other sites More sharing options...
Warbler Posted June 22, 2020 Share Posted June 22, 2020 It doesn't sound like a good idea to reverse transactions which comes from an exchange, a lot of exchangers uses different wallets to send out and to receive payments. Also they don't specify source tag when they send out. 1. Kucoin should set a flag to refuse transfers without a tag. 2. Kucoin could fix the payment for you, if they could identify you as a user with KYC etc. 3. Now it's a double hassle for coinbase to figure out what happened and how to fix it. Good luck. Link to comment Share on other sites More sharing options...
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