help me!!

[KIMSEONGGYU]

Hello. I'm a ripple-trade user. I know ID and my password, but I'm having trouble because I lost my secret key. So I ask for help from the xrpchart users.

Let me know if there's any way to solve it.

[eXtRaPolate]

I'm assuming that you have all of your investment on a trading platform? Which trading platform? 

I'm guessing by "secret key" that you are using two-factor authentication?

[at3n]

6 hours ago, KIMSEONGGYU said:

Hello. I'm a ripple-trade user. I know ID and my password, but I'm having trouble because I lost my secret key. So I ask for help from the xrpchart users.

Let me know if there's any way to solve it.

Have you tried to migrate it to Gatehub? https://www.rippletrade.com

Or this: https://id.ripple.com/auth/migrate#/register, don't know if that still works.

4 hours ago, eXtRaPolate said:

I'm assuming that you have all of your investment on a trading platform? Which trading platform? 

I'm guessing by "secret key" that you are using two-factor authentication?

Ripple-trade was a wallet service run by Ripple ages ago.

Secret key means the secret key for a wallet on XRPL.

[KIMSEONGGYU]

Hello. I have a wallet that hasn't been moved normally while I was moving from ripple trade to gatehub. There are also wallets that we haven't even been able to proceed. I have inquired about this problem at the gate hub, but it has not been moved and there should be a secret key. Please help me if there is a solution.