KIMSEONGGYU Posted August 31, 2019 Share Posted August 31, 2019 Hello. I'm a ripple-trade user. I know ID and my password, but I'm having trouble because I lost my secret key. So I ask for help from the xrpchart users. Let me know if there's any way to solve it. Link to comment Share on other sites More sharing options...
eXtRaPolate Posted August 31, 2019 Share Posted August 31, 2019 I'm assuming that you have all of your investment on a trading platform? Which trading platform? I'm guessing by "secret key" that you are using two-factor authentication? Link to comment Share on other sites More sharing options...
at3n Posted August 31, 2019 Share Posted August 31, 2019 6 hours ago, KIMSEONGGYU said: Hello. I'm a ripple-trade user. I know ID and my password, but I'm having trouble because I lost my secret key. So I ask for help from the xrpchart users. Let me know if there's any way to solve it. Have you tried to migrate it to Gatehub? https://www.rippletrade.com Or this: https://id.ripple.com/auth/migrate#/register, don't know if that still works. 4 hours ago, eXtRaPolate said: I'm assuming that you have all of your investment on a trading platform? Which trading platform? I'm guessing by "secret key" that you are using two-factor authentication? Ripple-trade was a wallet service run by Ripple ages ago. Secret key means the secret key for a wallet on XRPL. eXtRaPolate 1 Link to comment Share on other sites More sharing options...
KIMSEONGGYU Posted August 31, 2019 Author Share Posted August 31, 2019 Hello. I have a wallet that hasn't been moved normally while I was moving from ripple trade to gatehub. There are also wallets that we haven't even been able to proceed. I have inquired about this problem at the gate hub, but it has not been moved and there should be a secret key. Please help me if there is a solution. Link to comment Share on other sites More sharing options...
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