Two years old sec key wont work anymore

[DerHutmacher]

Hello,

after years i want to check my rippex wallet, but then i saw it was not longer supported.

so i startet research in the web to get access, but my secret key wont work. it says invalid.

i try many stuff, some web based wallets, software wallets etc.

no one let me import the secret key, it says invalid at all..

but i only have this key. can u solve the problem pls.

i allready sent three emails (2 months ago) to the support to different email adresses but no response..

t hink the wallet adress was

rU8nSBHUVxZJYVfvkzPM6MhiPaAtokY4gq (not secret key)

 

my secret key has 29 numbers and letters.

Edited July 8, 2019 by DerHutmacher

[Dario_o]

why 29?

I usually see the seed to be 30 char long

[PunishmentOfLuxury]

This may help:

How can I verify that a secret key is valid?

[rootvegetable]

8 hours ago, Dario_o said:

why 29?

I usually see the seed to be 30 char long

Private keys can be 29 characters.

[DerHutmacher]

are there no one of the support team to help me?

i mean, i do nothing wrong.. i saved my sec. key and now it dont work.

i have my iota seed since 3 years and no problem at all.

 

the stuff on the link looks so complicated :-/

[rootvegetable]

16 minutes ago, DerHutmacher said:

are there no one of the support team to help me?

i mean, i do nothing wrong.. i saved my sec. key and now it dont work.

i have my iota seed since 3 years and no problem at all.

 

the stuff on the link looks so complicated :-/

This is not an official support channel. You should always do your own due diligence on any recommendations you get here. 

That said, what wallet software are you using to recreate your account from your private key?