DerHutmacher Posted July 8, 2019 Share Posted July 8, 2019 (edited) Hello, after years i want to check my rippex wallet, but then i saw it was not longer supported. so i startet research in the web to get access, but my secret key wont work. it says invalid. i try many stuff, some web based wallets, software wallets etc. no one let me import the secret key, it says invalid at all.. but i only have this key. can u solve the problem pls. i allready sent three emails (2 months ago) to the support to different email adresses but no response.. t hink the wallet adress was rU8nSBHUVxZJYVfvkzPM6MhiPaAtokY4gq (not secret key) my secret key has 29 numbers and letters. Edited July 8, 2019 by DerHutmacher Link to comment Share on other sites More sharing options...
Dario_o Posted July 9, 2019 Share Posted July 9, 2019 why 29? I usually see the seed to be 30 char long Link to comment Share on other sites More sharing options...
PunishmentOfLuxury Posted July 9, 2019 Share Posted July 9, 2019 This may help: How can I verify that a secret key is valid? Link to comment Share on other sites More sharing options...
rootvegetable Posted July 9, 2019 Share Posted July 9, 2019 8 hours ago, Dario_o said: why 29? I usually see the seed to be 30 char long Private keys can be 29 characters. Link to comment Share on other sites More sharing options...
DerHutmacher Posted July 9, 2019 Author Share Posted July 9, 2019 are there no one of the support team to help me? i mean, i do nothing wrong.. i saved my sec. key and now it dont work. i have my iota seed since 3 years and no problem at all. the stuff on the link looks so complicated :-/ Link to comment Share on other sites More sharing options...
rootvegetable Posted July 9, 2019 Share Posted July 9, 2019 16 minutes ago, DerHutmacher said: are there no one of the support team to help me? i mean, i do nothing wrong.. i saved my sec. key and now it dont work. i have my iota seed since 3 years and no problem at all. the stuff on the link looks so complicated :-/ This is not an official support channel. You should always do your own due diligence on any recommendations you get here. That said, what wallet software are you using to recreate your account from your private key? Link to comment Share on other sites More sharing options...
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