Milly238 Posted June 20, 2019 Share Posted June 20, 2019 So my hitbtc registered email address has gotten hacked or deleted (very old email) anyways I contacted support to get this changed over and verified so I could withdraw my funds. They said they can’t do it etc etc and then finally asked for proof such as drivers license, picture of face up near email AND TO MAKE ANOTHER DEPOSIT TO HITBTC FROM A PREVIOUSLY USED ADDRESS.... okay fine we’ll i did all that and how I can’t get a reply from anybody. So I have now sent more funds to the site (luckily it wasn’t much) and can’t get anything off. Anybody know now what I can do? Cesar1810 1 Link to comment Share on other sites More sharing options...
thetamind Posted June 21, 2019 Share Posted June 21, 2019 Hitbtc is tough to deal with, I dealt with them... you just need time and patience, they do tend to give the money back, just might take weeks. Cesar1810 1 Link to comment Share on other sites More sharing options...
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