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a few user reported their gatehub wallet been hacked and XRP sent to r9do2Ar8k64NxgLD6oJoywaxQhUS57Ck8k


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On June 1 we were made aware of a theft of 201,000 XRP (transaction F6E9E1385E11649A6C2F88723A821AF209B54030886539DCEF9DDD00E6446948) and immediately started investigation. It turned out that the acco

Hey all! We are aware of the matter and are looking into it. If anyone has any information please contact us at: security@gatehub.net   GateHub

Reminder: There is no direct evidence pointing to Gatehub being responsible even though it may appear as the most likely scenario right now. Just be careful about jumping to conclusions What you c

4 hours ago, Geekluca said:

This statement form @gatehub doesn’t sound good at all!

“Once these legal procedures are completed we will know the exact amount of funds that our customers will be able to retrieve. Until then we kindly ask our customers to remain patient and report thefts to their local law enforcement agencies in case they haven’t done so already”

 

most of the funds are already cashed out. If they manage to get them back, they will give us us something. If not, our XRP are lost forever due to their negligence in holding our keys safe. 

Source ?

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11 hours ago, Geekluca said:

This statement form @gatehub doesn’t sound good at all!

“Once these legal procedures are completed we will know the exact amount of funds that our customers will be able to retrieve. Until then we kindly ask our customers to remain patient and report thefts to their local law enforcement agencies in case they haven’t done so already”

 

most of the funds are already cashed out. If they manage to get them back, they will give us us something. If not, our XRP are lost forever due to their negligence in holding our keys safe. 

This statement really doesn't sound so promising. I knew it from Day 1 they released the preliminary that they won't do anything to reimburse the all the funds that we lost since they don't have the financial capability like other exchanges.

Nonetheless, they are still liable and responsible in terms of protecting our funds since it's their "API security" that got breached and not our online accounts.

As suggested here many times we should really band up and delegate a lawyer since we are talking $10M cumulative stolen. It is also not clear if our KYC documents are safe.

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This statement really doesn't sound so promising. I knew it from Day 1 they released the preliminary that they won't do anything to reimburse the all the funds that we lost since they don't have the financial capability like other exchanges.
Nonetheless, they are still liable and responsible in terms of protecting our funds since it's their "API security" that got breached and not our online accounts.
As suggested here many times we should really band up and delegate a lawyer since we are talking $10M cumulative stolen. It is also not clear if our KYC documents are safe.

Not “just API security”. They were/are the permanent trusted keepers of our secret keys. So it is not like a wallet service or tool being hacked, but it was the entire content of a strongbox they had to guard. Also with crypto, who holds the keys, has complete control and responsibility for money....


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15 minutes ago, jlripple said:

Considering these guys are backed by Chris Larsen it's really a joke how they responded to this hack. 

One thing I mentioned on my tweet is the fact that @enej has the audacity to comment on the article yet he couldn't even release a proper statement to the affected customer base.

Now he wants us to wait patiently? until this is buried lol. 

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16 hours ago, cjeremys2 said:

This statement really doesn't sound so promising. I knew it from Day 1 they released the preliminary that they won't do anything to reimburse the all the funds that we lost since they don't have the financial capability like other exchanges.

Nonetheless, they are still liable and responsible in terms of protecting our funds since it's their "API security" that got breached and not our online accounts.

As suggested here many times we should really band up and delegate a lawyer since we are talking $10M cumulative stolen. It is also not clear if our KYC documents are safe.

yes, yes, yes. get together, get a lawyer and sue. why haven't you done so already?????????

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My understanding of responsibility to the customers is Bitrue is insured and Gatehub is not. If, and only if if this is true then why did Ripple suggest Gatehub. I may be wrong on this. Please what does your research come up with?

I'm not expert on this but how can you start sueing without knowing the outcome.

My future plans and retirement where stripped.I was one of the first purchasers of xrp 4 to 5 years ago. I believed in them then as I do now. They where like family to me as I watched them evolve. 

 

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2 hours ago, Birt Ernie said:

My understanding of responsibility to the customers is Bitrue is insured and Gatehub is not. If, and only if if this is true then why did Ripple suggest Gatehub. I may be wrong on this. Please what does your research come up with?

I'm not expert on this but how can you start sueing without knowing the outcome.

My future plans and retirement where stripped.I was one of the first purchasers of xrp 4 to 5 years ago. I believed in them then as I do now. They where like family to me as I watched them evolve. 

 

If Gatehub isn't ensured its their bad luck. They are responsible for the loss nevertheless, because they were to blame for leaking the keys.

Any coatcheck that has a sign "we are not responsible for you loss" is lying. They are. And so is Gatehub, it can be proven it was their fault, not the fault of their users. They took custody of keys and blew it. They need to pay up or go bankrupt.

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4 hours ago, dik said:

Any coatcheck that has a sign "we are not responsible for you loss" is lying. They are. And so is Gatehub, it can be proven it was their fault, not the fault of their users. They took custody of keys and blew it. They need to pay up or go bankrupt.

If your car keys are stolen from a coatcheck, do you think they are responsible for replacing your stolen car? Nope. They aren't. And because Gatehub didn't hold user funds in custody they will not be liable here. BitTrue jumped to remedy the situation because the law wasn't on their side. The same is not true for Gatehub. Nobody from Gatehub or Ripple cares AT ALL about anybody in this thread who has been stolen from. Ya'll have been patiently waiting like something is going to happen. Nothing has happened because nothing is going to happen. Nobody is coming to rescue you. Nobody is meeting behind closed doors trying to figure this out. There is nothing to figure out. Only the passive people in this thread are affected and nobody else cares. Is this clear yet? 

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1 hour ago, RJK said:

If your car keys are stolen from a coatcheck, do you think they are responsible for replacing your stolen car? Nope. They aren't. And because Gatehub didn't hold user funds in custody they will not be liable here. BitTrue jumped to remedy the situation because the law wasn't on their side. The same is not true for Gatehub. Nobody from Gatehub or Ripple cares AT ALL about anybody in this thread who has been stolen from. Ya'll have been patiently waiting like something is going to happen. Nothing has happened because nothing is going to happen. Nobody is coming to rescue you. Nobody is meeting behind closed doors trying to figure this out. There is nothing to figure out. Only the passive people in this thread are affected and nobody else cares. Is this clear yet? 

I am really worried you are right. 

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