Lulamae Posted June 1, 2019 Share Posted June 1, 2019 A few days ago when I traded on GateHub the proceeds went to a SnapSwap wallet that had migrated to GateHub with my Ripple acct. In the past when that happened I could send the proceeds to my bank but now the SS site is not functional. GateHub says it’s my problem , not theirs, even though SS is a wallet on my GH site. Now that I’m aware of this issue I have cancelled rippling to SS. Based on the info online I have concluded the funds are probably lost but I would like to investigate the problem. Any suggestions ? Link to comment Share on other sites More sharing options...
Hero_Member Posted June 1, 2019 Share Posted June 1, 2019 (edited) Maybe post the transaction hash here? Gatehub cannot do anything in this issue, as you only access your ripple wallet through their interface... Edited June 1, 2019 by Hero_Member Link to comment Share on other sites More sharing options...
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