Ledger live no xrp sync

[Wass]

Hey.

Have a acquaintance who has run into a problem with his Ledger Nano S. I have tried to help him but it is not successful.

The problem is that six months ago he created 2 accounts and transferred to one of them. The wallet containing xrp cannot sync and access them. The other account works fine. How to get synchronization to work again so he can access the wallet with the xrp. He has tried to regenerate it and it still won't give access. He is in sheer panic. The firmware is the latest version to his Live.

Any help is appreciate

[Guest]

Tell him to make sure his written back up of his BIP39 mnemonic code (also known as a ”seed phrase“) is stored somewhere safe. Those 24 words give him access to his funds even if his device is broken.

Edited March 25, 2019 by Guest
Also tell him to keep his BIP39 mnemonic code a closely guarded secret. If he's panicking, he probably doesn't know what power the mnemonic confers on its holder.

[Guest]

When your friend has calmed down, talk him through what his Ledger actually does. Greatly oversimplified, it's something like this:

1. Inside, his Ledger, his mnemonic code gets converted into a private key.
2. When he wants to send out XRPs, he draws up a transaction inside his Ledger (similar to writing a cheque).
3. The Ledger then cryptographically signs the transaction with the private key (like signing a cheque with pen-and ink, but cooler).
4. Then, the Ledger broadcasts the signed transaction over the internet (like putting a cheque in the post).
5. XRPL nodes around the world pick up the transaction: they can validate his cryptographic signature against his address (like a bank clerk checking the signature on a cheque, but much, much much cooler — thanks to the magic of asymmetric cryptography, they're doing it without knowing his private key).
6. If the nodes agree that the signature is good, your friend's transaction gets debited from his address on the XRPL and sent to his intended destination. At no time are the coins ‘in’ his Ledger.

Steps 1–4 are happening inside the Ledger, but if it's faulty, they can be done with other tools. The whole point of the Ledger is to shield the private key from the internet (like checking over your shoulder while signing a cheque).

If your friend falls back on using other tools (faulty device?), then he can achieve the same security as his Ledger, but it's less convenient (signing on a non-networked computer and then getting the signed transaction on to a networked computer for broadcast). So, he may have to do some studying, but his XRPs should be safe.

Edited March 25, 2019 by Guest
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[Wass]

Thanks tev. Your awesome.

I will give it a go. And thanks again

 

[Guest]

2 hours ago, tev said:

Greatly oversimplified, it's something like this:

That was an excellent summation.  Nicely done.  You are a credit to this forum.  

[Wass]

Hallo again. Now we unlock the key to the adress. It is time to recovery on third-party wallet. What third-party is the best to use with BIP39 import?

 

[Guest]

1 hour ago, Wass said:

What third-party is the best to use with BIP39 import?

It's a matter of personal preference. I suggest downloading a few alternatives and testing them on a computer that's disconnected from the internet. Choose one that makes the most sense to you. I don't know how up to date the XRPchat list is, so here are some comments from me:

Bithomp Tools: As far as I know, this was written in response to Ledger owners' frustration about the lack of trustline support in the Ledger. Trustlines may not be relevant to you, but take a look anyway. If it's reading your BIP39 seed phrase properly, you'll know because it will show the Ledger's address (beginning with “r”). Click the Offline button while your testing it offline (and if you want to use cold signing to match the Ledger's security).

Mnemonic Code Converter: Not a wallet, but a tool that can extract a private key from a BIP38 seed phrase. Open an offline copy of the page, and type your 24 recovery words into the BIP39 Mnemonic box. Then switch the currency from “BTC - Bitcoin” to “XRP - Ripple” (drop-down menu). Further down the page, you should then see a list of derived addresses (beginning with “r”) and their private keys: one of them (the first?) should be same as your Ledger's address. The corresponding private key can be imported into…

Ripplerm's wallet: This might look like a so-called ‘web wallet’, but it runs locally in your browser. It opens up with with a demo address, and you have to reset it to your address. Get your private key (see above) into it by clicking the blue Change button and then the use secretkey button (or just import your address for use as an online view-only wallet). Ripplerm's wallet is mostly denominated in drops (1 XRP = 1 million drops), so don't let that confuse you. Also be very careful with its advanced features (e.g. you don't want to accidentally unset your master key!). I use Ripplerm's wallet for cold signing via the Tools tab.

Toast wallet: I haven't tried it, but it's had some positive comments on XRPchat.

Edited March 26, 2019 by Guest
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[Wass]

Damn tev your are to awesome dude. I cannot thank you enough