BentCopper Posted March 14, 2019 Share Posted March 14, 2019 My Nano is calling for a software update and the instructions direct that you need to delete some apps to make room for the update process. Can someone who has already completed these update requests relate their experience of the process. Basically my concern is when deleting my XRP app can I be confident when I reinstall it my Zerps will return? Any help in understanding this precedure would be appreciated. Link to comment Share on other sites More sharing options...
Flintstone Posted March 14, 2019 Share Posted March 14, 2019 24 minutes ago, Wade said: Basically my concern is when deleting my XRP app can I be confident when I reinstall it my Zerps will return? Your Zerps are safe on the XRPLedger and as long as you have your seed (passphrase), you’ll be able to access them. What version update is it? There was a few bugs in the January update that affected some users who had multiple currencies. https://www.ledger.fr/2019/02/14/righting-our-1-5-5-nano-s-firmware-update/ Link to comment Share on other sites More sharing options...
Flintstone Posted March 14, 2019 Share Posted March 14, 2019 As it’s asking to delete apps, I’m guessing that would be to resolve the space issue. Perhaps best wait for another Ledger user here for the ok if you’re not confident. Link to comment Share on other sites More sharing options...
Guest Posted March 14, 2019 Share Posted March 14, 2019 (edited) 4 hours ago, Wade said: Can I be confident when I reinstall it my Zerps will return? Your main risk seems to be that you've sent Zerps to your Nano's address without first putting a fallback plan in place for when the manufacturers go and out business and you lose your device. Not a gamble that I would take! Edited March 14, 2019 by Guest spelling Link to comment Share on other sites More sharing options...
Dario_o Posted March 14, 2019 Share Posted March 14, 2019 5 hours ago, Wade said: My Nano is calling for a software update and the instructions direct that you need to delete some apps to make room for the update process. Can someone who has already completed these update requests relate their experience of the process. Basically my concern is when deleting my XRP app can I be confident when I reinstall it my Zerps will return? Any help in understanding this precedure would be appreciated. Yes unless you reset your device you can add / remove apps and the private key stay the same, thus you'll still find your account once you reinstall the app you need Link to comment Share on other sites More sharing options...
Dario_o Posted March 14, 2019 Share Posted March 14, 2019 49 minutes ago, tev said: Your main risk seems to be that you've sent Zerps to your Nano's address without first putting a fallback plan in place for when the manufacturers go and out business and you lose your device. Not a gamble that I would take! That's why the Ledger Nano manufacturer makes you write down the BIP39's 24 words. You can use them in any BIP39 wallet to restore your seed / private key in case your dog ate your Nano device Tonnie 1 Link to comment Share on other sites More sharing options...
BentCopper Posted March 14, 2019 Author Share Posted March 14, 2019 8 minutes ago, Dario_o said: Yes unless you reset your device you can add / remove apps and the private key stay the same, thus you'll still find your account once you reinstall the app you need yea, that's my understanding too, but never the less it's a bit of an unnerving procedure even it i have the 24 magic words as backup. Link to comment Share on other sites More sharing options...
Dario_o Posted March 14, 2019 Share Posted March 14, 2019 2 minutes ago, Wade said: yea, that's my understanding too, but never the less it's a bit of an unnerving procedure even it i have the 24 magic words as backup. If you feel more comfortable you can move funds (using a destination tag !) to an Exchange (or to a desktop wallet like Toast ), update your device, and move your funds back. If you decide to take this route always do a test with a small amount BentCopper 1 Link to comment Share on other sites More sharing options...
Dario_o Posted March 14, 2019 Share Posted March 14, 2019 6 minutes ago, Wade said: yea, that's my understanding too, but never the less it's a bit of an unnerving procedure even it i have the 24 magic words as backup. Also you can test if those 24 words are good to restore your private key installing this app on your device https://support.ledger.com/hc/en-us/articles/360007223753-Recovery-Check Link to comment Share on other sites More sharing options...
BentCopper Posted March 14, 2019 Author Share Posted March 14, 2019 4 hours ago, Flintstone said: Your Zerps are safe on the XRPLedger and as long as you have your seed (passphrase), you’ll be able to access them. What version update is it? There was a few bugs in the January update that affected some users who had multiple currencies. https://www.ledger.fr/2019/02/14/righting-our-1-5-5-nano-s-firmware-update/ thank you, (can i call you Fred?). my nano has never been updated so this Jan. snafu did not affect it. i think i will research this a little more before updating my nano. PS. one thing about this XRP Chat is the wonderfully helpful people you find here! Regards Flintstone 1 Link to comment Share on other sites More sharing options...
Guest Posted March 14, 2019 Share Posted March 14, 2019 21 minutes ago, Wade said: i have the 24 magic words as backup. I underestimated you! It looks Wietse Wind has written an in-browser tool that can interpret your 24 magic words. You don't need it now, but it's worth knowing about as a Plan B that's independent of your device. (To match to security of a hardware wallet, it would have to be saved locally and used on a non-networked computer, ideally booted from a LiveCD.) Also useful if ever the lack of trustline functionality in the Nano becomes a limiting factor for you, as in this earlier thread. Link to comment Share on other sites More sharing options...
DD_XRP Posted March 19, 2019 Share Posted March 19, 2019 Can I hijack this thread? What do people who have their Nano stored in a bank vault do? Do you get it out once in a while to update? Or do you just leave it in? Link to comment Share on other sites More sharing options...
Tonnie Posted March 22, 2019 Share Posted March 22, 2019 On 3/19/2019 at 2:41 PM, DD_XRP said: Can I hijack this thread? What do people who have their Nano stored in a bank vault do? Do you get it out once in a while to update? Or do you just leave it in? Why the **** Should you put your nano in a vault??? Link to comment Share on other sites More sharing options...
DD_XRP Posted March 22, 2019 Share Posted March 22, 2019 1 hour ago, Tonnie said: Why the **** Should you put your nano in a vault??? For security I suppose? Link to comment Share on other sites More sharing options...
Tonnie Posted March 23, 2019 Share Posted March 23, 2019 12 hours ago, DD_XRP said: For security I suppose? The nano is just a tool...you Should put the 24 word seed in a vault Link to comment Share on other sites More sharing options...
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