emsemporium Posted December 30, 2018 Share Posted December 30, 2018 (edited) Hello Having invested in some xrp around December 2017 I was given a lot of sound advice on this forum about safe storage, and duly bought a Ledger Nano S. I then checked it a couple of times using the (Chrome app-enabled) Ledger Manager, saw that it was all there, and locked my device in a safe place, Today, I plugged it again in case there were some security updates that I needed to have, and discovered that I now have to use Ledger Live. I opened an xrp account and lo! I was charged 20 xrp for doing so, although by whom I simply have no idea. Have I been royally ripped off, or is this simply 'custom and practice' when opening an xrp account? Will I ever see my 20 xrp again? And does it matter in the great scheme of things? Please be gentle with me. I shall be three score and ten in less than one of your earth years... Edited December 30, 2018 by emsemporium wrong amount of xrp in first draft. Old age does not come alone ... Link to comment Share on other sites More sharing options...
jcdenton Posted December 30, 2018 Share Posted December 30, 2018 I don't know what Ledger Live is, but 20 XRP is the current base reserve to activate an account. So it sounds like a new address was generated in this process. emsemporium 1 Link to comment Share on other sites More sharing options...
Guest Posted December 31, 2018 Share Posted December 31, 2018 23 hours ago, emsemporium said: Have I been royally ripped off, or is this simply 'custom and practice' when opening an xrp account? Will I ever see my 20 xrp again? And does it matter in the great scheme of things? https://coinsutra.com/20-xrp-ripple-fee-reserve/ https://ripplecoinnews.com/what-is-20-xrp-what-role-does-it-play-in-using-ripple-ledger Link to comment Share on other sites More sharing options...
Guest Posted January 1, 2019 Share Posted January 1, 2019 You should not have needed to create a new account. Ledge live is just newer software. You should be able to check your existing account with ledger live without the need to create a new account. Link to comment Share on other sites More sharing options...
emsemporium Posted January 3, 2019 Author Share Posted January 3, 2019 On 1/1/2019 at 12:28 AM, Freaky said: You should not have needed to create a new account. Ledge live is just newer software. You should be able to check your existing account with ledger live without the need to create a new account. Thanks for getting back to me. Not only did they take 20 xrp off me but they've charged me 41.12 GBP for the privilege. Is it Nano who's done this? If so, am I able to send them a screenshot of the actual transaction - which has both 'from' and 'to' addresses on it as well as the transaction number and date - or is that giving the game away? Link to comment Share on other sites More sharing options...
DucPeter Posted January 3, 2019 Share Posted January 3, 2019 Looks like you unintentionally created a new wallet. I encountered the same situation a few months ago, having used the Chrome based app previously and noticing that there was new software to control the Nano S called Ledger Live. However, stepping over to Ledger Live was simple and smooth. Link to comment Share on other sites More sharing options...
emsemporium Posted January 3, 2019 Author Share Posted January 3, 2019 34 minutes ago, DucPeter said: Looks like you unintentionally created a new wallet. I encountered the same situation a few months ago, having used the Chrome based app previously and noticing that there was new software to control the Nano S called Ledger Live. However, stepping over to Ledger Live was simple and smooth. It was equally simple for me but not quite so smooth. I've contacted Ledger who tell me that it's nothing to do with them, but I should still like to know who took 20 xrp off me to open an account I already have on my Nano S. To add insult to injury I was charged 41.21 GBP for it. Given that one xrp = £0.28 or thereabouts, something smells fishy here. Someone, somewhere, is ripping me off. Link to comment Share on other sites More sharing options...
DucPeter Posted January 3, 2019 Share Posted January 3, 2019 But who charged you the GBP 41.21 and how did you have to pay this? Link to comment Share on other sites More sharing options...
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