luvv2081 Posted November 30, 2018 Share Posted November 30, 2018 Hello guys İ have sent xrp to my account,but i forgot text tag number so i have not received it for 8 days.please help.me ? Link to comment Share on other sites More sharing options...
zenkert Posted December 1, 2018 Share Posted December 1, 2018 No Tag no XRP. They are lost. In Cryptospace. What a waist. Almost impossible to fix. But some steps can be done. 1. Where did you buy your XRP? Contact them as a beginning. And try to sort it out there. Link to comment Share on other sites More sharing options...
Guest Posted December 1, 2018 Share Posted December 1, 2018 4 hours ago, luvv2081 said: Hello guys İ have sent xrp to my account,but i forgot text tag number so i have not received it for 8 days.please help.me ? When you say "your account" do you mean on an exchange? If so, then your Zerps have safely landed in the exchange pooled wallet and you simply need to contact the exchange and convince them that the Zerps are actually yours. So if you know the time, date, amount and source and can convince them it was your transfer, then they will almost certainly put them in your account for you. But how long that takes, and what the support contact proceedeure is, depends on the exchange. Find their Comtact Us support link and start the process. I'm betting a few weeks but you will get them. Link to comment Share on other sites More sharing options...
Flintstone Posted December 1, 2018 Share Posted December 1, 2018 Like Tinyaccount has stated, if you have sent them to an exchange and the key was correct, they should be able to locate them for you. The exchange wallet is like a multi-story car park and the destination tags are the spaces. Your XRP are within the car park, just not in a space. Link to comment Share on other sites More sharing options...
zenkert Posted December 1, 2018 Share Posted December 1, 2018 11 hours ago, Tinyaccount said: If so, then your Zerps have safely landed in the exchange pooled wallet and you simply need to contact the exchange and convince them that the Zerps are actually yours. Actually it is not as simple as that. They (The Exhange has to do some works, finding the transaction, not all of them will do it for free) We had an issue with that regarding CSC a couple of days ago. The "sloppy" transactor actually had to pay some DA´s to get his/hers transaction to land and get what was left after the Finding Fee was paid to the Exchange. Which I think is a fair way for any Exchange to handle these kind of issues. Link to comment Share on other sites More sharing options...
Guest Posted December 1, 2018 Share Posted December 1, 2018 6 hours ago, zenkert said: Actually it is not as simple as that. They (The Exhange has to do some works, finding the transaction, not all of them will do it for free) We had an issue with that regarding CSC a couple of days ago. The "sloppy" transactor actually had to pay some DA´s to get his/hers transaction to land and get what was left after the Finding Fee was paid to the Exchange. Which I think is a fair way for any Exchange to handle these kind of issues. I could be wrong but I don't think that is correct. I believe it is exactly as @Flintstone says above. The exchange has to be certain it is you that actually owns that transfer, which might take a while to prove, but other than that it is simply them moving the XRP in their internal exchange accounting software not any on-ledger actions. They might charge to do it. They might never answer your enquiry. But the XRP are already in the exchange wallet if the transaction went through. Link to comment Share on other sites More sharing options...
zenkert Posted December 1, 2018 Share Posted December 1, 2018 (edited) Newb mistakes are a Pain. I once was I newbie too. But I did some reading and learned how to act. We might need a new problem solving Post.Newbie mistakes - and how to avoid them. But that will be useless cause no one will read it anyway, unless they already made a mistake. Edited December 1, 2018 by zenkert Link to comment Share on other sites More sharing options...
Flintstone Posted December 1, 2018 Share Posted December 1, 2018 Let’s round this up then.... As long as the correct wallet address was used and you can roughly specify the amount, time and date of the deposit to the exchange, they should have enough information to locate the deposit. Check the exchanges T&C’s as they may charge an admin fee for locating the deposit. 7strings 1 Link to comment Share on other sites More sharing options...
7strings Posted December 1, 2018 Share Posted December 1, 2018 (edited) It's too late now for this transaction, but in the future always make a test for 21 XRP (or whatever the lowest amount is your exchange approves) Edited December 2, 2018 by 7strings Link to comment Share on other sites More sharing options...
zenkert Posted December 1, 2018 Share Posted December 1, 2018 (edited) 1 hour ago, 7strings said: It's too late now for this transaction, but in the future always make a test for 1 XRP (or whatever the lowest amount is your exchange approves) 1 XRP is by far to less on many exhanges. They will just keep them, 20 is my advice, nlexch stole 10 XRP from me that way. Newb mistake on that exchange and they clamied after me contacting them that it was written on their site. Which is was not (unless you clicked a certain link with the small prints) when I did that test Transfer. So guess what? I use them. NO! So check every site before doing a test transfer (For the small prints) They make a profiit on that. So do not feed them. Edited December 1, 2018 by zenkert 7strings 1 Link to comment Share on other sites More sharing options...
7strings Posted December 2, 2018 Share Posted December 2, 2018 8 hours ago, zenkert said: 1 XRP is by far to less on many exhanges. They will just keep them, 20 is my advice, nlexch stole 10 XRP from me that way. Thanks, edited my post accordingly, after all this thread is meant to help newbies (who, as you pointed out, probably won't read it until it's too late anyways ) zenkert 1 Link to comment Share on other sites More sharing options...
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