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Fidel_Castro

Why I stopped buying from Changelly

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I have bought for more that one year from Changelly. Recently I have changed my payment card and got new Visa card. All my attempts to buy with that new card were rejected by them. I have reached out for their Support Service but it was no help from them. They even did not give any explanation why my payments are rejected. Thus they lost me as a permanent customer.

Please share if you have the same experience with this lousy Changelly.

Edited by Fidel_Castro

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I personally use eToro (mostly because it was conveniant at first). Fees are quit high so it's for holder. 
They will be soon providing a wallet and allow you to moove your XRP freely. 

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On 11/16/2018 at 2:14 AM, Harvey said:

I personally use eToro (mostly because it was conveniant at first). Fees are quit high so it's for holder. 
They will be soon providing a wallet and allow you to moove your XRP freely. 

Why would you recommend eToro when there are so many easier methods to acquire XRP, and ones that are way cheaper?

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16 hours ago, TheXRPer said:

Why would you recommend eToro when there are so many easier methods to acquire XRP, and ones that are way cheaper?

I didn't recommend it, I just said I use it and it was for me the easier way to acquire XRP 

Edited by Harvey

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Hello! 

We are sorry to hear about your unfortunate experience, however, we'd like to clarify details concerning your transaction. It seems that your issue relates to our new card payments provider which is in charge of transactions fiat-to-XRP. Due to the fact that such transactions are processed directly on its side (as we deal with crypto only), we do recommend you to contact the support team at support@simplex.com so they could attend to the matter with your card and assist you.

Please stay in touch and let us know once the issue is resolved.

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