Leigh2k14 Posted August 19, 2018 Share Posted August 19, 2018 (edited) Hi guys, I made a major mistake, i dropped my laptop, smashed the screen, now i'm not able to use it. I had 60K XRP on a toast wallet, I tried to import the funds to a new wallet, it keeps says wrong password/recovery keys. When I set the wallet up I committed the pin and password to memory, I just wrote down the recovery words placed them in a safe place (I trebbled checked them too). Now that I tried to use recovery keys it does not work. I remember making a digital backup of the wallet on a usb drive when I first set it up. I'm not sure how to use this or if it's any good with out the recovery words. I was thinking of buying the exact same laptop and just putting my old HDD on it, that should work right? Any help would be appreciated. Edited August 19, 2018 by Leigh2k14 Link to comment Share on other sites More sharing options...
teletubi Posted August 19, 2018 Share Posted August 19, 2018 You should have a secret code beginning with a S. One way would be to import your wallet to gatehub with that secret. Link to comment Share on other sites More sharing options...
Zerponaut Posted August 19, 2018 Share Posted August 19, 2018 (edited) If it's just the screen can you plug it into an external monitor and transfer it to a new wallet? HDMI to a TV would do. Edited August 19, 2018 by Zerpaholic More detail LiquidGoat, RDS and cmbartley 3 Link to comment Share on other sites More sharing options...
Leigh2k14 Posted August 19, 2018 Author Share Posted August 19, 2018 14 minutes ago, teletubi said: You should have a secret code beginning with a S. One way would be to import your wallet to gatehub with that secret. My secret code doesn't start with an S Link to comment Share on other sites More sharing options...
Leigh2k14 Posted August 19, 2018 Author Share Posted August 19, 2018 6 minutes ago, Zerpaholic said: If it's just the screen can you plug it into an external monitor and transfer it to a new wallet? HDMI to a TV would do. That was the first thing I tried, no joy Something is broke inside. Link to comment Share on other sites More sharing options...
Khaleesi Posted August 19, 2018 Share Posted August 19, 2018 27 minutes ago, Leigh2k14 said: Any help would be appreciated. Contact @ToastWallet for advice Link to comment Share on other sites More sharing options...
Leigh2k14 Posted August 19, 2018 Author Share Posted August 19, 2018 What about the digital backup I made on my usb, is that any use? Link to comment Share on other sites More sharing options...
Donkey Posted August 19, 2018 Share Posted August 19, 2018 44 minutes ago, Leigh2k14 said: I was thinking of buying the exact same laptop and just putting my old HDD on it, that should work right? Yes, this is provided your HDD was not damaged by the drop. Leigh2k14 1 Link to comment Share on other sites More sharing options...
Leigh2k14 Posted August 19, 2018 Author Share Posted August 19, 2018 1 minute ago, Cobalt said: Yes, this is provided your HDD was not damaged by the drop. Hope so, fingers crossed. Link to comment Share on other sites More sharing options...
SamK Posted August 19, 2018 Share Posted August 19, 2018 Regular HDDs are very fragile. The drop was enough to break your screen, so, unfortunately, it’s probabky broken your HDD too. First, I’d take out the HDD and put it in an external housing and try to access it from another computer. If it’s not reading it, and you can’t use the usb backup you have, then I’d send it to a data recovery specialist. But even then, they can’t guarantee to recover anything. Link to comment Share on other sites More sharing options...
Leigh2k14 Posted August 19, 2018 Author Share Posted August 19, 2018 2 hours ago, SamK said: Regular HDDs are very fragile. The drop was enough to break your screen, so, unfortunately, it’s probabky broken your HDD too. First, I’d take out the HDD and put it in an external housing and try to access it from another computer. If it’s not reading it, and you can’t use the usb backup you have, then I’d send it to a data recovery specialist. But even then, they can’t guarantee to recover anything. Thanks, i'lll try this first. Link to comment Share on other sites More sharing options...
SGoldstein Posted August 19, 2018 Share Posted August 19, 2018 9 hours ago, Leigh2k14 said: What about the digital backup I made on my usb, is that any use? It could very well be of use, depending on what kind of backup you're talking about? Is it the Toast Wallets internal backup service with a long string of code? If yes then all you need to do is recovering your wallet with exactly this. Last time I checked was some months ago and I didn't need to put in any recovery phrase or something else. Just the backup code and your pin. Link to comment Share on other sites More sharing options...
DD_XRP Posted August 19, 2018 Share Posted August 19, 2018 Was the HD running when you dropped it? Link to comment Share on other sites More sharing options...
XRPBaseCurrency Posted August 19, 2018 Share Posted August 19, 2018 Could you not have the screen replaced? If you can't then transfering the HD to a new computer should be ok. Link to comment Share on other sites More sharing options...
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