Poloniex about to steal my XRP?

[Toroth]

Not sure if you all have heard but Poloniex froze all unverified accounts over the weekend without giving an exact date of when it would happen. Still have over half of my XRP sitting there and their verification process has denied me 10 times now without saying why it didn't go through. Hearing people say that we only have 14 days to verify which makes me wonder what happens afterwards? Put a support ticket in but I guess I just have to accept the fact that maybe all of that money will be forfeited due to my "non-compliance".

[Guest]

Thats bs. No way they can get away with that. Surely there must be others in the same position. 

[FOOD]

Here's an article from 3 days ago... looks like it was for legacy account holders... 

https://coincentral.com/poloniex-implements-unannounced-kyc-freezes-legacy-accounts/

So yeah, looks like they need to comply with kyc and aml.... personally I wouldn't be upset about that...

Unless I was sketchy.

 

Edited May 31, 2018 by EcneitapLatnem
kyc and aml

[Toroth]

Yea apparently there are quite a few people who are having the same issue with verification not working. They stated back in December that an exact date would be given in Q1 but no was given. They also said that a grace period would be given for people to transfer their coins elsewhere after the freeze but that too turned out to be a lie. 

[Prometheus_Rising]

Just logged in. I have not used my account for a while.

That's why I always store the majority of my assets in a wallet, and have accounts on multiple exchanges.

btw, I have not tried to re verify yet.

Edited May 31, 2018 by Prometheus_Rising
adding extra info

[Prometheus_Rising]

4 minutes ago, Prometheus_Rising said:

Just logged in. I have not used my account for a while.

That's why I always store the majority of my assets in a wallet, and have accounts on multiple exchanges.

btw, I have not tried to re verify yet.

Decided to re verify. About 2 mins to go through.

I hope you get it sorted out.

[Tayto]

Thanks, I just seen this post and checked and they want verification. 

I seen the same as Prometheus_Rising

It didn't say mine was froze though?  I tried verify and said it might take a few minutes or days.

 

EDIT:Got verified immediately.

Best of luck.

Edited May 31, 2018 by Tayto

[Guest]

52 minutes ago, Toroth said:

 Poloniex about to steal my XRP?

when i moved to another state and updated my info with polo, they deleted my account because they didn’t operate in my new state. i had to give them new wallet addresses for them to send what i had with them - was pretty stressful in the beginning, but i ended up getting everything pretty quick, and this was at the height of exchanges being backlogged with support requests. if you’re not able to verify your info, and they delete your account, you won’t lose your xrp. 

good luck.

[Toroth]

1 hour ago, Prometheus_Rising said:

Decided to re verify. About 2 mins to go through.

I hope you get it sorted out.

Can you explain how you were accepted? Did you take pictures with your phone? Were you holding anything in picture you took of yourself?

[Toroth]

1 hour ago, Tayto said:

Thanks, I just seen this post and checked and they want verification. 

I seen the same as Prometheus_Rising

It didn't say mine was froze though?  I tried verify and said it might take a few minutes or days.

 

EDIT:Got verified immediately.

Best of luck.

Can you explain how you were accepted? Did you take pictures with your phone? Were you holding anything in picture you took of yourself?

[Tayto]

Just now, Toroth said:

Can you explain how you were accepted? Did you take pictures with your phone? Were you holding anything in picture you took of yourself?

I used an Iphone 5. I was rejected at first as I used an old passport and rejected based on expiry date.

I used a new passport and made sure just to have the front showing with all the details there and no glare on it from the sunlight.

The face (literally from my neck to top of my hair) I also used my phone for this and all that was behind me was a one coloured wall. It was more or less instant then.

[Hohenheim]

deleted

Edited November 11, 2018 by Hohenheim

[xrpreston]

i closed that account down yesterday. they wont respond to your support ticket with an answer thats remotely close to what you are asking about.

they dont need your business

[FNS]

ufaaaaa verified now!!! in 3 minutes

 

[crazycoot224]

I had an issue with being verified as well that began back in December 2017.  I submitted two tickets one in December and another mid-February and didn't receive a response until March.  Finally, they verified my account.  I also had issues with Polo and a transfer to my Nano where the Polo website said the transfer was a "Complete Error" and they didn't return my zerps!  It took two tickets, lots of screen shots, and proof of balances and transaction history in order for them to finally respond after 3 months and returned my missing zerps.  Stay away if you can!  With Uphold, hopefully i won't have to mess with Polo anymore.