Malloy Posted November 7, 2016 Author Share Posted November 7, 2016 21 hours ago, RedDragon said: Very interesting topic since I'm a kraken user myself & I'm sure many on this chat are as well since there aren't many options for xrp currently available at the moment. Is everything good with Kraken now? Did you get your issue resolved? still not resolved. One customer support person sent me an email - that he didn't really read cause he thought I was "sending" them money, not withdrawing - and never heard from them since. It's been now 9 days and don't know where my money is...don't know when I'll get an answer. RedDragon 1 Link to comment Share on other sites More sharing options...
RedDragon Posted November 7, 2016 Share Posted November 7, 2016 2 hours ago, Malloy said: still not resolved. One customer support person sent me an email - that he didn't really read cause he thought I was "sending" them money, not withdrawing - and never heard from them since. It's been now 9 days and don't know where my money is...don't know when I'll get an answer. Sorry to hear the issue is still not resolved, but if it's not to much to ask, can you please keep us updated on this forum when the issue is resolved? Link to comment Share on other sites More sharing options...
RedDragon Posted November 7, 2016 Share Posted November 7, 2016 2 hours ago, papa said: Jesse Powell is legit. Also he & Ripple go way back. I don't think Ripple would mention using Kraken to purchase XRP otherwise. Yes, I believe I read somewhere that Jesse was a seed investor for Ripple or then called OpenCoin.. Link to comment Share on other sites More sharing options...
Malloy Posted November 7, 2016 Author Share Posted November 7, 2016 (edited) 14 hours ago, RedDragon said: Sorry to hear the issue is still not resolved, but if it's not to much to ask, can you please keep us updated on this forum when the issue is resolved? Got a second email from a "Client Engagement" person - that's only the 2nd email in 9 days - to tell me that "your request to the corresponding team. They will contact you as soon as possible." I'm getting nervous now! Edited November 7, 2016 by Malloy Link to comment Share on other sites More sharing options...
Malloy Posted November 7, 2016 Author Share Posted November 7, 2016 @RedDragon, I started transferring my account elsewhere...sorry to say that Kraken as lost my confidence. I'm not taking any chance to loose anymore...I believe they are professional enough to refund eventually what has been lost? but I can't deal with a support team that doesn't reply to my emails. RedDragon 1 Link to comment Share on other sites More sharing options...
Malloy Posted November 8, 2016 Author Share Posted November 8, 2016 (edited) Finally received my money...but nothing from customer service...still very quiet...I'm thinking about moving to Quadriga, anyone have experience with them? Edited November 8, 2016 by Malloy RedDragon 1 Link to comment Share on other sites More sharing options...
.thumb.gif.550cafeb8f0ae545e2eeb83a170c6935.gif)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now