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Trickery

Mycryptowallet

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Posted (edited)

Mycryptowallet (Australian exchange) are now accepting Kiwis for registration however when I tried to verify my account I had to provide my AA membership number? I'm not a member of AA and never will be. I sent a support ticket to them so we'll see what happens.

Edited by Trickery

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And here is the response;


I'm very sorry to hear your frustration - I'm not very sure myself what AA membership is as the verification service we use is a New Zealand based company - but don't stress we have manual verification also :-)


To verify your account you will need to raise a ticket and verify yourself by providing:

 

- A photo of yourself holding your Australian issued ID  and a piece of paper that clearly reads: your signature, current date and the word myCryptoWallet

 

- Any other government issued verifying documents, License, Passport, Visa, Medicare card, Electoral Roll (Scanned copies)

 

Staff will then manually verify your account. You will be notified by email of account verification being complete.

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5 hours ago, Trickery said:

And here is the response;


I'm very sorry to hear your frustration - I'm not very sure myself what AA membership is as the verification service we use is a New Zealand based company - but don't stress we have manual verification also :-)


To verify your account you will need to raise a ticket and verify yourself by providing:

 

- A photo of yourself holding your Australian issued ID  and a piece of paper that clearly reads: your signature, current date and the word myCryptoWallet

 

- Any other government issued verifying documents, License, Passport, Visa, Medicare card, Electoral Roll (Scanned copies)

 

Staff will then manually verify your account. You will be notified by email of account verification being complete.

What is that response?? Lol

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15 hours ago, Trickery said:

And here is the response;


I'm very sorry to hear your frustration - I'm not very sure myself what AA membership is as the verification service we use is a New Zealand based company - but don't stress we have manual verification also :-)


To verify your account you will need to raise a ticket and verify yourself by providing:

 

- A photo of yourself holding your Australian issued ID  and a piece of paper that clearly reads: your signature, current date and the word myCryptoWallet

 

- Any other government issued verifying documents, License, Passport, Visa, Medicare card, Electoral Roll (Scanned copies)

 

Staff will then manually verify your account. You will be notified by email of account verification being complete.

They are trying to verify you are an Aussie.

1) AA (clearly alcoholics anonymous 😂)

2) Australian issued I.D.

Sorry sir your ID checks out but as you don't seem to be a member of Alcoholics Anonymous you are clearly cannot be verified as Australian 

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