Bitstamp support?

[Hero_Member]

Does anyone here have any experience with Bistamp tech support? (so not the regular deposit issues...)

I am unable to make a IOU withdrawal for 5 months now, but still no solution, and no real updates on the issue.

" we are investigating the issue" is all i get...

[tulo]

42 minutes ago, Hero_Member said:

Does anyone here have any experience with Bistamp tech support? (so not the regular deposit issues...)

I am unable to make a IOU withdrawal for 5 months now, but still no solution, and no real updates on the issue.

" we are investigating the issue" is all i get...

Good luck. It takes at least one month to respond and they usually answer with some random stuff.

But what is your problem? I'm making IOUs withdrawal every day.

[Hero_Member]

There is a withdrawal 'in process' for months now, and all withdrawals after that one fail after a while. Pretty annoying...

[kenrino]

they have a dedicated support team on twitter, if you dm them they are quite responsive

[TheXRPer]

Send them a message on their subreddit.

[JoelQuinn]

delete

Edited April 19, 2018 by JoelQuinn

[SeanCoyle]

On 4/16/2018 at 11:13 PM, Hero_Member said:

Does anyone here have any experience with Bistamp tech support? (so not the regular deposit issues...)

I am unable to make a IOU withdrawal for 5 months now, but still no solution, and no real updates on the issue.

" we are investigating the issue" is all i get...

 

Just now, JoelQuinn said:

delete

My girlfriend lost 35 thousand dollars with that bunch last Sept still no clue as to what is going on she had money invested in Ripple

 

 

[Hero_Member]

The subreddit i tried, but there was no response at all. Think the issue is somewhat more complicated, and they just decide to ignore me...