Urgent Help

[Sam74]

Hi guys,

 

This is my first post. I have bought some ripples and transferred them to my offline wallet provided by Ripped. When I logged in again it showed 0 ripples and the offline wallet has changed? I tried to contact them but they never reply. When I logged in the online Ripped account I can see the ripples there in the address that should have been on the offline wallet? I added both accounts and attempted to transfer, but in vain

 

Can someone help please

[Sam74]

The offline wallet was provided by rippex sorry auto correction

[smoothy]

Check the balance on bithomp.com 

Edited February 24, 2018 by smoothy

[XRPHdlr]

how many xrp did you transfer?

Rippex is about to shut down..but I've heard that they're gonna keep their waller (prob with no support)