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ETH sent from GDAX to GATEHUB


XRPNewbie
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Hi - I recently sent some ETH from GDAX to Gatehub Ripple Wallet in order to purchase XRP. But after the transfer, I see that my Ethers have moved to Gatehub's Ethereum Hot Wallet - I don't see them on my wallet.

How I can get access to these ethers and buy XRPs with them?

I am new to ripple and crypto, in general - so if I am missing something obvious, please excuse.

Thanks!

Edited by XRPNewbie
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Did you send them directly to the Gatehub wallet vs. your wallet on Gatehub? If you sent them directly to Gatehub's wallet ( not as a payment with destination tags) then you just gifted it to Gatehub. If you know your transaction tag and email Gatehub support they can help sort it out

Sent from my LG-K210 using Tapatalk

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I sent them to my wallet on Gatehub. After reviewing the transaction, I see that Ethers were transfered there, but that's followed by two more transactions that finally landed the Ethers on Gathehubs Ethereum Hot Wallet. 

I have sent them an email to sort out and hopefully they will reply soon. I also want to know if what happened above was a standard process or I did a mistake that led to the subsequent transactions.

Thanks!

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well, i sent ether from btc-e to my gatehub deposit address today and i am still waiting on my coins :

https://etherscan.io/tx/0x222f7b81290df28849c7b205284a9ebd0ec72d546a3b5781d966faa420b96f85

i click deposit on my wallet page, then select etherium and copied address and sent them. 

what's weird is it says that address has les than .01 ether in it when i know it has lots of ethers.

another thing is i trusted etc today and got etc coins. and i notice my etc wallet is the same address as my eth wallet ??

 

i sent gatehub technical support email.

Edited by aztecminer
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almost 24 hours and i never got my ether coins .

this is first time i ever sent any coins to gatehub.

i came there from rippletrade.

don't send coins to gatehub because you might not get them.

they are having some kind of problem right now.

good thing i didn't send a large amount from my gdax account, i'd really be upset then .

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On 8/21/2016 at 11:00 AM, XRPNewbie said:

I sent them to my wallet on Gatehub. After reviewing the transaction, I see that Ethers were transfered there, but that's followed by two more transactions that finally landed the Ethers on Gathehubs Ethereum Hot Wallet. 

I have sent them an email to sort out and hopefully they will reply soon. I also want to know if what happened above was a standard process or I did a mistake that led to the subsequent transactions.

Thanks!

 

did technical support ever get back to you about your missing coins ??

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The matter got sorted out and I was able to see and use my ETH. It took about 4 days. I did send a few emails without any response.

The last email I sent asked whether it's the standard process or if I made a mistake.. Just to ensure that I don't repeat it. No response to that. 

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Hi guys, we had minor problems with our ETH service last week which caused delays for some transactions.

Services are now 100% operational (since Friday) and there should be no more delays.

P.s.: If there is still someone waiting for a reply from our support please send me your email via PM.

Kind regards,
Enej

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