Peki Posted February 3, 2018 Share Posted February 3, 2018 I got the mail that Rippex closes. I have a rippex desktop wallet wich only contains XRP. Is my wallet still useable after closing or not or should I get another desktop wallet? Link to comment Share on other sites More sharing options...
pucksterpete Posted February 3, 2018 Share Posted February 3, 2018 (edited) WOW sorry to hear @RafOlP http://blog.rippex.net/br/2018/02/gateway-closure/ Quote PUBLIC STATEMENT February 2nd, 2018 Dear Rippex users, In 2014, Netmint created an unprecedented service in Brazil by launching Rippex, a solution that allows deposits and withdrawals in Brazilian reais, to and from ripple accounts. That is one of the first solutions of its kind and the first one in Brazil to use the Ripple platform and provide access to the XRP currency. Our history over the last three years has been marked by the growth of our brand, by the expansion of our services and investments to make our processes even more timely and safe, and, above all, by the development of the trust of our customers and users. We started out with 40 users in the first and today they are thousands. Along the way, the market has evolved exponentially, which allowed us to grow at the same pace. The national and global scenarios and the progress of technologies provided the leverage needed to expand our business, however restructuring our models is essential to enhance the impact of our products and services. Nevertheless, we highlight that we will continue to work with Ripple and developing the ecosystem around XRP and digital assets as a whole. We honor a history of credibility and trust and every day we reaffirm our commitment totransparency in servicing our users. That is why we publicly announce the end of the Rippex gateway project. This statement does not mean, in any way, the dissolution of the relationship with our users. We are still here to provide clarification and to guide our clients on how to proceed until our activities conclude. For that matter, you can still count on an accessible team with extensive experience in virtual asset trading. Before presenting the shutdown timeline, we would like to stress that both our clients’ data and assets are protected and that all Rippex balances are backed by the assets to which they correspond. There is no risk of bankruptcy, we did not suffer any kind of attack and our cornerstone, security, remains solid. Moreover, your data will not be shared with anyone. In the next 2 months we will work in accordance with a specific schedule to serve our users and customers. We emphasize that all transactions will still be web-based, including the support service for doubts and clarifications. You can find on our website – rippex.net – an advanced Help Center for handling support tickets. The following timeline was planned and phased to assist all Rippex customers in a timely and transparent manner, and to ensure that everyone will have the time and ease needed to make their withdrawals or to trade their Rippex assets. PHASE 1 – From 2/1/2018 until 02/28/2018 During Phase 1, withdrawals and deposits can still be made normally. If you have deposits or withdrawals to make still this month, you should be aware of the deadline. We will not charge any fees for those transactions within this period (except for BTC and LTC network fees). Due to this change in the fees, the address for BRL withdrawals has changed, please pay extra attention to the instructions when ordering a BRL withdrawal. After February 28th we will not accept any more deposits. Withdrawals will still be possible for those who failed to perform this procedure within the deadline somehow. PHASE 2 – From 3/1/2018 to 4/1/2018 During Phase 2 you will only be able to withdraw funds using Rippex. Deposits will be no longer accepted. At this stage, the processing of withdrawals will be decreased in frequency – we will process withdrawals on the first business day of the week following the request, i.e. once a week we process the requests made the week before. Withdrawals can still be requested and paid in the same way they are today. PHASE 3 – From 4/2/2018 On April 2nd 2018, we enter Phase 3. As of this date all the balances issued by Rippex will be frozen, all transactions will no longer be accepted through the platform. Ideally, we expect every user to have settled their situation within Rippex to this date. Exceptions will be handled on a case-by-case basis. Please access rippex.net after 2/4/2018 for more information. Walkthrough In addition to the timeline, we developed a timeline to guide users until the complete settlement of their situation within Rippex. Here is how to find out if your balances are issued by Rippex. If you do not have Rippex balances, there is no need to do anything, your Ripple account remains yours, to use it as you wish, regardless of Rippex. See the timeline below to understand what to do: Tutorials Videos Withdrawing Bitcoins and Litecoins Withdrawing BRL (Only for brazilian bank account holders) Checking if you have Rippex balances Customers with balances issued by Rippex and a valid Rippex account: If you are part of this category, you need to access the Rippex account and withdraw your Rippex assets. We remind you that the Ripple account is controlled exclusively by the user. Clients with balance and without a Rippex account: Customers who received assets from Rippex but do not have an account on our platform need to open a support ticket athttps://rippex.zendesk.com/hc/en/requests/new. Customers with a Rippex account and no Rippex balances: Customers who have already had their account validated and that created a Ripple account but have not made any transactions within Rippex, can now delete their Rippex accounts. Log in and go to: profile, personal details and remove account. Customers with invalid Rippex accounts: In this case, the customer registered on our platform, but the documents were not validated. Users in this category can sign in and delete their accounts. When you log in you will be shown the option to delete the Rippex account. We guarantee that no information will be stored in our database. For questions about the desktop wallet and XRP reserves please read this article. Once again, Rippex reaffirms that it will work to meet its commitment on offering a quality service until the end of its activities, on April 2nd, 2018. To our customers who wish to continue trading digital assets, we assert that there are several companies offering such services, if you want more details please refer to the xrp forum, ask your questions and the XRP community will give you a warm welcome. Finally, Rippex is grateful to the customers who have relied on our services and enabled us to manage their assets over the last three years. We begin the conclusion of this project with the certainty that we have contributed to the generation of several businesses and to the growth of many others. You were a part of it and you helped building the future of Internet. Rafael Olaio and Jan Schnurle Founders Edited February 3, 2018 by pucksterpete Link to comment Share on other sites More sharing options...
NoFoMoJoe Posted February 3, 2018 Share Posted February 3, 2018 https://rippex.zendesk.com/hc/en-us/sections/201428603-Ripple-Desktop-Wallet The Desktop Wallet and the closure of Rippex ON THE USE OF THE WALLET AFTER THE CLOSURE OF RIPPEX The termination of Rippex activities DOES NOT AFFECT the use of the wallet, to understand why we will see some basic concepts of Ripple and the desktop wallet. DIRECT CONNECTION TO THE DECENTRALIZED NETWORK A desktop Ripple wallet is similar to a desktop bitcoin wallet, i.e. it connects DIRECTLY with the ripple network. Note in the settings, in the section "network settings" that there is even how to choose which servers from the ripple network you want to connect to. That way, while there is a ripple network and compatibility of the network and its operating system with the wallet, it can be used without Rippex and without any other gateway. YOUR ACCOUNT IS YOUR SECRET KEY - PORTABILITY 100% The desktop ripple wallet is nothing more than a Ripple key generator and an interface to use these keys. When you create the key you save it in an encrypted way on your computer in the form of the wallet file. The secret key is an alphanumeric code that begins with "s" and has 29 characters - you MUST have noted this in the creation of the account. To use the key you open the file with your wallet application and you can then create transactions. So your account is, in fact, your secret key and the wallet is just a means of using it. Your balances are contained in the Secret Key and not in the wallet application. This is very important because: Your secret key can be imported into other wallet apps, meaning it is the guarantee of portability. Here you will find other wallet applications if you want to learn about other options. Rippex does not know the secret keys of its users because they are generated locally in the computers of each one. So, the locally generated Ripple account is an exclusive property of the creator. Your XRP balances or those issued by other gateways continue your ownership. Because the secret key is the exclusive property of the creator, the balances contained in this secret key are also the exclusive property of the creator. Thus, even if Rippex terminates its activities you can still use the balances in XRP or issued by other gateways. MOTIVATION TO PROVIDE ACCESS TO THE WALLET BUILDS The desktop wallet project was developed by Ripple some time ago, and as Ripple announced the end of its main official web wallet at the time (rippletrade) we decided to compile another Ripple project and offer it to the public - the desktop wallet. The motivation was that there was no viable option at the time to generate and manage ripple keys locally. The idea was precisely to give people an option to use the Ripple network autonomously and privately. ABOUT RIPPEX SUPPORT TO WALLET DESIGN OPENSOURCE Rippex will no longer work on the opensource project of the desktop wallet. In fact we did little more than fix some bugs on the previous code base. But the code is in github and can be copied and maintained by those who so desire. We will also remove the possibility of downloading the wallet from our site on 02/28/2018 - we have already received some messages from community members who volunteered to host the files and continue to offer the download. We will release the new URLs if this is confirmed. THE REQUIRED RESERVES The public ledger (XRPLedger) requires a reserve for all accounts created, this is attached to the ACCOUNT and therefore has no relation to Rippex. Please learn more about that here. Comente ou faça uma pergunta pucksterpete and juvenile_name_boy 1 1 Link to comment Share on other sites More sharing options...
Coinseeker Posted February 3, 2018 Share Posted February 3, 2018 The desktop wallet is open-source and it's functionality has nothing to do with the Rippex closure. It does mean (I suspect) that Team Rippex will no longer be providing any support or updates to the wallet. juvenile_name_boy 1 Link to comment Share on other sites More sharing options...
XRPHillbilly Posted February 3, 2018 Share Posted February 3, 2018 54 minutes ago, NoFoMoJoe said: https://rippex.zendesk.com/hc/en-us/sections/201428603-Ripple-Desktop-Wallet The Desktop Wallet and the closure of Rippex ON THE USE OF THE WALLET AFTER THE CLOSURE OF RIPPEX The termination of Rippex activities DOES NOT AFFECT the use of the wallet, to understand why we will see some basic concepts of Ripple and the desktop wallet. DIRECT CONNECTION TO THE DECENTRALIZED NETWORK A desktop Ripple wallet is similar to a desktop bitcoin wallet, i.e. it connects DIRECTLY with the ripple network. Note in the settings, in the section "network settings" that there is even how to choose which servers from the ripple network you want to connect to. That way, while there is a ripple network and compatibility of the network and its operating system with the wallet, it can be used without Rippex and without any other gateway. YOUR ACCOUNT IS YOUR SECRET KEY - PORTABILITY 100% The desktop ripple wallet is nothing more than a Ripple key generator and an interface to use these keys. When you create the key you save it in an encrypted way on your computer in the form of the wallet file. The secret key is an alphanumeric code that begins with "s" and has 29 characters - you MUST have noted this in the creation of the account. To use the key you open the file with your wallet application and you can then create transactions. So your account is, in fact, your secret key and the wallet is just a means of using it. Your balances are contained in the Secret Key and not in the wallet application. This is very important because: Your secret key can be imported into other wallet apps, meaning it is the guarantee of portability. Here you will find other wallet applications if you want to learn about other options. Rippex does not know the secret keys of its users because they are generated locally in the computers of each one. So, the locally generated Ripple account is an exclusive property of the creator. Your XRP balances or those issued by other gateways continue your ownership. Because the secret key is the exclusive property of the creator, the balances contained in this secret key are also the exclusive property of the creator. Thus, even if Rippex terminates its activities you can still use the balances in XRP or issued by other gateways. MOTIVATION TO PROVIDE ACCESS TO THE WALLET BUILDS The desktop wallet project was developed by Ripple some time ago, and as Ripple announced the end of its main official web wallet at the time (rippletrade) we decided to compile another Ripple project and offer it to the public - the desktop wallet. The motivation was that there was no viable option at the time to generate and manage ripple keys locally. The idea was precisely to give people an option to use the Ripple network autonomously and privately. ABOUT RIPPEX SUPPORT TO WALLET DESIGN OPENSOURCE Rippex will no longer work on the opensource project of the desktop wallet. In fact we did little more than fix some bugs on the previous code base. But the code is in github and can be copied and maintained by those who so desire. We will also remove the possibility of downloading the wallet from our site on 02/28/2018 - we have already received some messages from community members who volunteered to host the files and continue to offer the download. We will release the new URLs if this is confirmed. THE REQUIRED RESERVES The public ledger (XRPLedger) requires a reserve for all accounts created, this is attached to the ACCOUNT and therefore has no relation to Rippex. Please learn more about that here. Comente ou faça uma pergunta I downloaded Toast and added my ripple wallet to it. juvenile_name_boy 1 Link to comment Share on other sites More sharing options...
Peki Posted February 3, 2018 Author Share Posted February 3, 2018 If you use toast, what happens with the 20 XRP reserve? Link to comment Share on other sites More sharing options...
Guest Posted February 3, 2018 Share Posted February 3, 2018 2 minutes ago, Peki said: If you use toast, what happens with the 20 XRP reserve? The same as any Ripple wallet: it remains locked in your Ripple ledger account until the network lowers the reserve requirement. Link to comment Share on other sites More sharing options...
RafOlP Posted February 3, 2018 Share Posted February 3, 2018 4 hours ago, pucksterpete said: WOW sorry to hear @RafOlP http://blog.rippex.net/br/2018/02/gateway-closure/ I appreciate your concern, thanks. There is nothing to be sorry on our side except for the fact that there are so many great people that used to use our gateway and frequently interacted with us. We will miss them. As for myself I think I will be around This is a necessary move, but we are not going far away, we are still in touch with Ripple and developing for the internet of value. pucksterpete and Kakoyla 2 Link to comment Share on other sites More sharing options...
yousaf885 Posted February 6, 2018 Share Posted February 6, 2018 Hi fellows what i conclude from this discussion is that we can keep our XRP in XRP desktop wallet even after feb 2018. They will work. If I am wrong then pls update Link to comment Share on other sites More sharing options...
gray Posted February 7, 2018 Share Posted February 7, 2018 On 2/3/2018 at 2:39 PM, xrpfarkboi said: This was my concern, hence why I just discovered and joined this forum. So as I understand, one can still continue to use one's ripple desktop wallet from rippex and still deposit and send xrp from said medium, even after rippex closure. That's good. No way to salvage or transfer the 20 xrp reserve to another wallet though? Import your secret key into whatever other Ripple wallet you want. Now you have your same Ripple account (on the ledger) but you're accessing it through a different piece of software. The 20XRP reserve is for your ripple account on the ledger, not based on the piece of software you use to access that account. juvenile_name_boy 1 Link to comment Share on other sites More sharing options...
XRPHdlr Posted February 7, 2018 Share Posted February 7, 2018 On 03/02/2018 at 10:13 PM, Peki said: If you use toast, what happens with the 20 XRP reserve? They are locked away forever till further notice.. Link to comment Share on other sites More sharing options...
XRPHdlr Posted February 7, 2018 Share Posted February 7, 2018 (edited) 7 minutes ago, gray said: Import your secret key into whatever other Ripple wallet you want. Now you have your same Ripple account (on the ledger) but you're accessing it through a different piece of software. The 20XRP reserve is for your ripple account on the ledger, not based on the piece of software you use to access that account. Whaaaaat?? I didn't know that was possible! wow..I'm such a newb...Best news! Toast does the job just fine for me though..for now! Edited February 7, 2018 by XRPHdlr Link to comment Share on other sites More sharing options...
gray Posted February 7, 2018 Share Posted February 7, 2018 (edited) 3 minutes ago, XRPHdlr said: Whaaaaat?? I didn't know that was possible! wow..I'm such a newb...Best news! Toast does the job just fine for me though..for now! If you make a new Ripple account (aka generate a new secret key) and send funds to that new account on the ledger then it will lock another 20XRP away since that is a new account on the ledger. If you take your existing secret key and import it into a new piece of wallet software, nothing has actually changed about your ripple account and so your existing 20XRP reserve stays the same. Ultimately the new wallet software will be sending the exact same thing to the ripple network that your old wallet did, it's just a new user interface. Edited February 7, 2018 by gray QuantumOfSolace 1 Link to comment Share on other sites More sharing options...
XRPHdlr Posted February 7, 2018 Share Posted February 7, 2018 3 minutes ago, gray said: If you make a new Ripple account (aka generate a new secret key) and send funds to that new account on the ledger then it will lock another 20XRP away since that is a new account on the ledger. If you take your existing secret key and import it into a new piece of wallet software, nothing has actually changed about your ripple account and so your existing 20XRP reserve stays the same. Ultimately the new wallet software will be sending the exact same thing to the ripple network that your old wallet did, it's just a new user interface. Yea, I kinda got the idea once you mentioned it! Not totally newb to computers , when you said "secret key" (not that I know where to find it or anything..) it made sense! Thanx Gray! Link to comment Share on other sites More sharing options...
leewriter1 Posted February 10, 2018 Share Posted February 10, 2018 I have Ripple online wallet version 0.7.0. and while deposits weren't an issue, I cannot withdraw XRP from the wallet. I click on submit or withdraw and I get the hourglass icon/system working, whatever it is. Basically the software freezes up. Who do I contact to resolve? There really isn't a tech support option on the site. Link to comment Share on other sites More sharing options...
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