Smokio Posted January 23, 2018 Share Posted January 23, 2018 Hi I recently decided to put some faith into ripple, I downloaded Ripple Desktop Wallet and transferred 21 XRP to validate it. Nothing has arrived and the wallet isn't activated. In good old crypto style neither the exchange who sent nor Ripple Desktop Wallet are replying to my requests for help and it's not like I can see anything myself. Can anyone suggest what to do? It's not a huge amount of money but I have more XRP I want to take off the exchange. What software wallet to use? Link to comment Share on other sites More sharing options...
crypto2libertas Posted January 23, 2018 Share Posted January 23, 2018 The exchange should show you the transaction number for your transfer. Link to comment Share on other sites More sharing options...
Smokio Posted January 23, 2018 Author Share Posted January 23, 2018 Yes I have that, but I have no idea what to do with it... Link to comment Share on other sites More sharing options...
crypto2libertas Posted January 23, 2018 Share Posted January 23, 2018 (edited) go here and query the ledger to see what the status of your transaction is https://ripple.com/build/ripple-info-tool/ https://xrpcharts.ripple.com/#/transactions Edited January 23, 2018 by XRPisthefuture Link to comment Share on other sites More sharing options...
Smokio Posted January 24, 2018 Author Share Posted January 24, 2018 Thanks for that, it seems the payment failed, I got this - This transaction failed with a status code of tecUNFUNDED_PAYMENT, Is it lost forever now? Link to comment Share on other sites More sharing options...
BANKXRP Posted January 26, 2018 Share Posted January 26, 2018 In the setting of the wallet is it ONLINE Link to comment Share on other sites More sharing options...
Smokio Posted January 26, 2018 Author Share Posted January 26, 2018 Yes Link to comment Share on other sites More sharing options...
Smokio Posted January 28, 2018 Author Share Posted January 28, 2018 Can you please recommend a good personal software wallet so I can try again? Link to comment Share on other sites More sharing options...
oddslotcom Posted January 31, 2018 Share Posted January 31, 2018 Toast Wallet Smokio 1 Link to comment Share on other sites More sharing options...
Smokio Posted February 1, 2018 Author Share Posted February 1, 2018 And can anyone suggest what to do about my lost deposit? It says payment failed but it didn't go back to the exchange either... :/ Link to comment Share on other sites More sharing options...
Windymiller Posted February 1, 2018 Share Posted February 1, 2018 (edited) Hi Smokio, I cant offer any help, but perhaps take some comfort from the fact that I appear to be in a similar situation to yourself. I deposited c. GBP 50 (exch to USD ~ 73) into my newly created Gatehub Ripple wallet and it hasnt yet arrived. My Ripple wallet has been credited with the 'activation' 20 XRP (roughly USD 20), but no sign of the other c. USD 53 yet.... I sent this amount as a 'test run' before transferring a larger amount to buy more XRP. I created the account/wallet on the 29/01, and the wallet was only activated today 01/02, so I'm assuming the remainder of my money will be deposited imminently. Surely I should receive into my wallet the full ~ USD 73 that I 'transferred in'? Anyone had a similar experience? If it isnt obvious already, I am a complete novice at this - not looking to day-trade, planning to hold for a loooooooooooong time. Edited February 1, 2018 by Windymiller typo Link to comment Share on other sites More sharing options...
Smokio Posted February 19, 2018 Author Share Posted February 19, 2018 Sorry to hear that. I'm glad like you I took a chance with a small amount first. Crypto still has this Wild West feel to it. I use Toast Wallet now and have had no further issues. Link to comment Share on other sites More sharing options...
RafOlP Posted February 19, 2018 Share Posted February 19, 2018 @Smokio, this is not a wallet issue but a transaction issue. It will happen no matter what wallet you use because the originator of the payment had an error when creating the transaction. There is no such thing as a payment that failed and was not returned to the originator, the payment never left the originator's account. Contact the originator and clarify that. Deux and Smokio 2 Link to comment Share on other sites More sharing options...
Smokio Posted February 26, 2018 Author Share Posted February 26, 2018 Thank you for the clarification Link to comment Share on other sites More sharing options...
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