HELP!!!! from January 5th ETH Disappeared, that I have sent from gatehub to coinbase

[r0bvand]

It is now 18 days that I still have not received anything, I made a transaction from gatehub to coinbase. gatehub did not forward him
what should I do ? does anyone know what to do? they do not give any sign of life and do not respond to messages at all 

[zenkert]

@r0bvand

Please observe that is not at gatehub support forum.

For inquiries about user-specific GateHub problems, please see the GateHub support website:
https://support.gatehub.net/hc/en-us

[r0bvand]

@zenkert

I can understand that, but you know what is really crazy, when I started to invest in ripple, I ended up at  gatehub via the ripple website. I have bought ripples for thousands of euros, now that I have problems I can not go anywhere, ripple can always be seen in the media when things are going well. now that I and many other people have problems with gatehub, I do not see anyone from ripple who is looking at the problem (I'm talking about ripple employees ) I've been trying to get in touch with gatehub for 18 days, so far no response has been received. that is why I am starting a topic here and maybe someone from the ripple company sees this! and see what's going on for the people who believe in ripple and still do !!

[zenkert]

@r0bvand

I can understand your frustration and concern of your investment, and I feel really sorry for you.
And I can tell you, that you are in a club where, many, many other are with different issues about gatehubs bad performance and none to Zero support.
But Ripple employes in this forum can not help you solve your problem.

My only suggestions to you is that you just keep on banging on the gatehub support forum, until your problem is solved.
I know, does not seem very comforting. But it is all I can say. And keep up the spirit and hope to get it solved.

Edited January 23, 2018 by zenkert

[r0bvand]

@zenkert I will do that !! thank you For the tips!!! 

[zenkert]

I´ll keep my thumbs for you @r0bvand Dont give up.

Edited January 23, 2018 by zenkert

[mrcarrot]

11 hours ago, r0bvand said:

It is now 18 days that I still have not received anything, I made a transaction from gatehub to coinbase. gatehub did not forward him
what should I do ? does anyone know what to do? they do not give any sign of life and do not respond to messages at all 

What is your transaction hash for the withdrawal of ETH from Gatehub to Coinbase?

[r0bvand]

@mrcarrot this is the transaction hash ACDAD56FD19BE495307D4B3B2C9DC1C28FF8DCCD685D0C8DA00F35F9EFD0A97E

 

thank you 

[XRPHdlr]

Don't freak out! The whole world is trying to get answers from these support guys on these exchanges..Be patient, I'm sure it will all work out!