Poloniex -what happened to my XRP?

[Gsm]

I have asked for withdrawal of my XRP from Poloniex. The request stayed at pending for hours before passing to complete with a Txid that's not recognised by the official xrpcharts as a transaction hash at the same time my wallet wasn't funded. Any idea about this issue?

[Rchopra]

26 minutes ago, Gsm said:

I have asked for withdrawal of my XRP from Poloniex. The request stayed at pending for hours before passing to complete with a Txid that's not recognised by the official xrpcharts as a transaction hash at the same time my wallet wasn't funded. Any idea about this issue?

Raise a support ticket bro. I tried to deposit 1000 Stellar and forgot to put a memo id so did noy get deposit in my account. Chased up few months later by raising support ticket. They got back yo me 10 days after raising it and deposited it. So i think ur issue should be resolved. Best of luck.

[ThomasTheTGV]

I posted this yesterday evening: