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does anyone here have problem deposit XRP to poloniex and no balance update ?


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Hi there, this is my first topic.


i would like to check if there anyone using poloniex and have XRP depositing issue since 17 Jan ?

 - deposit XRP to XRP address in poloniex

 - transaction show correctly on xrpcharts.ripple.com/

 - at poloniex side have no deposit history and XRP balance have not update.

i notice on block explorer that poloniex hot wallet address didn't receive my deposit,  please let me know that i'm not only one who meet this problem alone (submit ticket already) , thank you.


and also, if you're going to deposit XRP to poloniex right now, i suggest to try deposit a little amount of XRP and see the result (i still have problem @ January 18, 2018 8:29 PM).


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I have a ticket open with Poloniex for over a month, so don't expect a quick response.

Sometimes the transaction goes through on the Ripple network but it takes some time for Poloniex to show your balance.

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