does anyone here have problem deposit XRP to poloniex and no balance update ?

[Gaia5467]

Hi there, this is my first topic.

 

i would like to check if there anyone using poloniex and have XRP depositing issue since 17 Jan ?

 - deposit XRP to XRP address in poloniex

 - transaction show correctly on xrpcharts.ripple.com/

 - at poloniex side have no deposit history and XRP balance have not update.

i notice on block explorer that poloniex hot wallet address didn't receive my deposit,  please let me know that i'm not only one who meet this problem alone (submit ticket already) , thank you.

 

and also, if you're going to deposit XRP to poloniex right now, i suggest to try deposit a little amount of XRP and see the result (i still have problem @ January 18, 2018 8:29 PM).

 

[moondance]

YES! I sent XRP from my ledger nano to my poloniex wallet. i see the transaction on the xrpcharts and the address is correct, but still no funds showing on poloniex for around 24 hours now. submitted ticket but I doubt they respond...

[Guest]

I have a ticket open with Poloniex for over a month, so don't expect a quick response.

Sometimes the transaction goes through on the Ripple network but it takes some time for Poloniex to show your balance.

Edited January 19, 2018 by Guest

[petke9]

[deleted]

Edited January 28, 2018 by petke9

[petke9]

[deleted]

Edited January 28, 2018 by petke9

[Gaia5467]

update : problem solved for me now.

[cryto_trader]

Any updates? My XRP deposit is stucked too

[maine1]

Same problem here  

OP: How long did it take your XRP to show up on poloniex?