Missing Crypto (ETH) Transaction from GDAX to GateHub..

[Sri]

Hi,

I sent some ETH from GDAX to Gatehub Wallet (ETH) on 14 Jan 2018, in order to purchase XRP. But after the transfer, I see that my Eth had moved to Gatehub but I don't see them on my GateHub wallet.

Transfer ID: bf3ba497-4a01-4dc9-beb5-32a8f0bf327c

ETH transaction hash: b337fe215861f2338b2f365a13f46766bb1a02eae73f19b26dbc5f65f238821d

GateHub Wallet address (ETH): 0xe37dcf065b2e925c3cafca160f1df88b95fd0c8b

Its almost more than 5 days now and How I can get access to these ethers and buy XRPs with them?  I am missing something obvious?

My GATEHUB Ripple wallet is also active and I did the trustline set to Gatehub Fifth gateway ETH.  Kindly help me to let me know where my ETH got stuck or appreciate if you help me out on this. Thank you in advance!

Best regards,

Sri

[Renny]

People do not learn. DO NOT USE GATEHUB, they are very slow, you will be credited but maybe in a week.

[mrcarrot]

@Sri do you have at least 25 XRP in your Gatehub Ripple wallet?  You need 20 XRP to have the Ripple wallet active, and 5 XRP for the ETH gateway to be connected.  Only AFTER you have that requirement will you receive your ETH.  

[Sri]

1 hour ago, mrcarrot said:

@Sri do you have at least 25 XRP in your Gatehub Ripple wallet?  You need 20 XRP to have the Ripple wallet active, and 5 XRP for the ETH gateway to be connected.  Only AFTER you have that requirement will you receive your ETH.  

Thanks a lot Mrcarrot and really appreciated. 

[Sri]

1 minute ago, Sri said:

Thanks a lot Mrcarrot and really appreciated. 

I have only 20XRP in my Gatehub wallet, that activated my ripple wallet and now i need to get another 5 XRP to activate my ETH gateway. Thanks a lot!