Gatehub HELP PLEASE

[Robbedoes]

About two weeks i'm waiting on my transfer of EUR to my bankaccount from the Gatehub wallet. Still nothing recieved. My TX hash seems to be allright and the transfer has been done, but still nothinh in my bankaccount.

I've send several e-mail to the Gatehub support with all the info i have about the payment. But still no response. Are they non-existing or is there something else going on. A complete silence.

Someone has similar experiences ? Any tips ? Help ?

It's about a lot of money that's missing right now. And that for two weeks allready.

Help !?

[faz]

12 minutes ago, Robbedoes said:

About two weeks i'm waiting on my transfer of EUR to my bankaccount from the Gatehub wallet. Still nothing recieved. My TX hash seems to be allright and the transfer has been done, but still nothinh in my bankaccount.

I've send several e-mail to the Gatehub support with all the info i have about the payment. But still no response. Are they non-existing or is there something else going on. A complete silence.

Someone has similar experiences ? Any tips ? Help ?

It's about a lot of money that's missing right now. And that for two weeks allready.

Help !?

they are very busy at the moment , it took 20 days for me to recieve mine , i never put a support ticket in though .

hope this helps .

[KMltv1844]

I can't even sign in at all just get a blank blue page ......

what's going on ???

[petke9]

[deleted]

Edited January 28, 2018 by petke9

[pucksterpete]

Your not alone, my transfer was initiated on Jan 11th, hasn't hit my bank

This is the first time this has happened to me, all the times before every withdrawal was completed in 3 days.

This was posted last Friday 12th on Gatehub's Twitter feed

maybe if we summons he could help us out, but its been along time since hes been on
@enej

Edited January 18, 2018 by pucksterpete

[pucksterpete]

@gatehub also

[piccinato]

I had the same experience. Your wire will eventually be credited. Don't worry.

[cap]

I've been waiting for 22 days. Twenty-two. The delay is killing me and the lack of response (a tweet doesn't replace decent customer service) from Gatehub is unacceptable. I've defended Gatehub on this forum before, but after this ****, no more. 

Edited January 18, 2018 by cap

[pucksterpete]

6 minutes ago, piccinato said:

I had the same experience

How long for you?

[Robbedoes]

thanks for all the reactions guys. But it's not normal that Gatehub give no response to anybody. This is very bad advertisement for Gatehub and there service.....

Is it possible for you guys give me some more information when i post my TX hash or the raw code here in this topic ???

Will it lead to somewhere?

[Robbedoes]

1 hour ago, pucksterpete said:

@gatehub also

thanks, i used both adresses before. Also no response at all.

[pucksterpete]

Hopefully Gatehub are going to keep their word about getting all pending deposits & withdrawals out from this past Monday, hmmm will see

Here is a reddit thread of the same problem, with some getting their withdrawals

 

[Renny]

I still do not understand why people still use GATEHUB, I ran away from them few weeks ago, my life has been better since.

[pucksterpete]

10 minutes ago, rennychj said:

understand why people still use GATEHUB

For me its an IOU issue for when I trade for arbitrage between Gatehubs EUR market & Bitstamp   

[pucksterpete]

https://support.gatehub.net/hc/en-us/articles/115005032734