GateHub Ethereum Deposit Fail

[BayArea1572]

Hi folks,

been almost 1 week since I transferred Ethereum from coinbase to GateHub no deposit and no response from GateHub. Should I report to FTC? Any suggestions?

[Andi10]

Same here.  They just say be patient cuz they are processing backlog.  It’s kinda stressing me out a bit.

[Jonsereds]

Trace your coins on the blockchain.  Find out what wallet they're in.  Compare to Gatehub's Hot/Cold wallet addresses.

If it is in the Gatehub wallet, you can trust with 99.44% certainty that it will happen.....eventually.....

[mrcarrot]

This all depends on whether or not you have enough XRP in your Ripple wallet on Gatehub to have it activate.  20 XRP for the Ripple wallet to be active, 5 XRP for each Gateway you have connected.  Once those conditions are met, you SHOULD get your ETH in a few hours.  I've been waiting since Dec 23rd for mine, though, even with 50 XRP in my wallet.

[BayArea1572]

So how do I get XRP I my wallet to activate if they won’t deposit my Ethereum to allow me to buy XRP? Sorry if this is a dumb question. also been since before Xmas waiting to align my bank acct

[mrcarrot]

1 minute ago, BayArea1572 said:

So how do I get XRP I my wallet to activate if they won’t deposit my Ethereum to allow me to buy XRP? Sorry if this is a dumb question. also been since before Xmas waiting to align my bank acct

You have to get XRP from a different place (I suggest Binance) and send it to your Ripple address.  Gatehub is a terrible exchange and they don't make any of this any easier.  There should be measures in place preventing you from depositing other crypto before your wallet is enabled, but it doesn't seem that they really care.

[Miltonchris]

have the same problem i transfer my ETH to my gatehub wallet but still not there. Also i deposited less than the minimum amount of ETH does that mean i will never receive it?

[Jonsereds]

Welcome to the blockchain.  Go trace your transactions, figure out where your coins are.  Then compare wallet addresses to Waithub.

Internet searching is good.

[zenkert]

@Jonsereds Swedish, you are?

[Jonsereds]

6 minutes ago, zenkert said:

@Jonsereds Swedish, you are?

Nay, sir.  Swedish are my chainsaws. 

[Artem]

Аналогичная ситуация была достигнута путем передачи ETH и ETC из EKSMO в Gatekhob. Результат ETC появился на балансе кошелька, ETH не был зачислен. Я проверил транзакцию для Etherscan, она прошла, и ETH находится на промежуточной учетной записи эфир в течение 4 дней. Написал в поддержку ожидающего ответа, которого я не знаю                                                                                                                                                                                      Transaction  0x62c14a025c35f587e1b57c547fc1acd2c67f37af5ea53a72cef8f07c09f1b4aa                                                                                                                                                                             TxReceipt Status:Success   

To:

0x332b17fb50b334e20d855871fa56acf59a74bbc7

                                                                                                                            

[Artem]

Just now, Artem said:

Аналогичная ситуация была достигнута путем передачи ETH и ETC из EKSMO в Gatekhob. Результат ETC появился на балансе кошелька, ETH не был зачислен. Я проверил транзакцию для Etherscan, она прошла, и ETH находится на промежуточной учетной записи эфир в течение 4 дней. Написал в поддержку ожидающего ответа, который я не знаю                                                                                                                                                                                                                                                                                                         Транзакция 0x62c14a025c35f587e1b57c547fc1acd2c67f37af5ea53a72cef8f07c09f1b4aa                                                                                                                                                         TxReceipt Статус: Успех   

Для того, чтобы:

0x332b17fb50b334e20d855871fa56acf59a74bbc7

                                                                                                                            

 

[Nanto72]

have the same problem i transfered 1 ETH from Binance to my gatehub wallet but still not received.

Why are they not responding to email???? how to solve this.

p.s i have a lot of Ripples on my account so thats not the problem.

Edited January 18, 2018 by Nanto72