Jump to content

Kraken back up


Recommended Posts

Got this email from kraken a few minutes ago 


The Kraken website and trading is now back online, following the recent scheduled downtime necessary to upgrade our infrastructure. All client funds are safe and secure. Please take note of some important information below:


All orders have been cancelled prior to trading resuming

Trading pairs launched with no orders on the books 

All funds in previously open orders have been returned to your available balance

Margin positions will remain open

Margin liquidations will be paused for at least 48 hours

Creation of new margin positions is disabled for at least 48 hours

Caution: Clients should be extremely careful with market orders and double-check limit order prices in an illiquid market


Withdrawals are now disabled and will remain disabled for a minimum of 12 hours (during this time we will be monitoring the new system for anomalies)

For fiat or crypto deposits (initiated before, during or following the downtime) please allow a minimum of 2 additional business days for funds to be credited


All unleveraged trades will be charged zero fees until January 31, 2018 (UTC)

Margin position open and rollover fees are reduced to 0.005% until January 31, 2018(UTC)

New Accounts and Tier Upgrades

Verifications of new accounts will be delayed and are our lowest priority

Tier upgrades of existing accounts have priority above new accounts

Note: If you are applying for a Tier 4 account or need help with OTC, please indicate this in your support request

Questions and/or Bug Bounty

Please get help or report detected bugs by submitting a request at https://support.kraken.com

We apologize for the uncertainty our downtime has caused. The scheduled downtime was to replace our old trading engine with a brand new trading engine - an improvement that customers have long asked for and that we have long been working hard on. We still have some more work to do before the new trading engine is as good as we want it to be, but this week’s replacement was an important first step to having a better trading experience. Our system is replicated in development, where all tests passed. However when the new engine was moved to the production environment, regression tests picked up a condition that proved quite difficult to track down. Further insight into the downtime and a description of actions we plan to take in order to improve the client experience will be provided via a retrospective Kraken blog post, to be published in the coming days.

With trading now resumed, the engine’s performance is being closely monitored. The site will come down if needed, which may occur with little to no notice. Please continue to refer to https://status.kraken.com for real-time updates and important announcements over the next few days.

Lastly, in appreciation for your loyalty to Kraken, we are activating zero fee trading for all clients(across non-margin trades) starting now and lasting through the end of this month.

Edited by lrjackson
Also, may be a little behind. Sorry if I am.
Link to comment
Share on other sites

  • Replies 3
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

48 minutes ago, fidgetspinner said:

I trade on Kraken. I can now confirm that all transactions are happening as expected, including FIAT deposit and withdrawal. It was a hair raising experience when they were down, but looks like they've got their act together now.

Yes, same here. All looks to be in working order. Until the next surge in demand.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...