stuffie Posted January 12, 2018 Share Posted January 12, 2018 (edited) https://mobile.twitter.com/GateHub/status/951851072573853702 Important update: We have been working with our bank during the holidays. Bank withdrawals will be processed faster from now on. All pending USD and EUR withdrawals will be processed on Monday. Edited January 12, 2018 by stuffie Andi10, Lumpy, Ant and 3 others 1 5 Link to comment Share on other sites More sharing options...
pucksterpete Posted January 12, 2018 Share Posted January 12, 2018 Thanx @stuffie stuffie 1 Link to comment Share on other sites More sharing options...
XRP-JAG Posted January 12, 2018 Share Posted January 12, 2018 Lovely... if they’d just get around to validating accounts now, then I could actually deposit! xh3b4sd and Andi10 2 Link to comment Share on other sites More sharing options...
gorryj Posted January 12, 2018 Share Posted January 12, 2018 It's their lack of communication, leaving people hanging and not knowing what they should expect that is the most frustrating. I'm glad they're giving some kind of updates now, but I think they lose a lot of credibility (if they have any left). If they want to earn it back, they need to clearly communicate and respond the the multitude of issues users have been complaining about regarding delays. It seems they're basically trying to blame it on their bank. It may be true their bank is a big part of the issues, but they are the ones responsible for treating users with respect and addressing their support requests and concerns. xh3b4sd 1 Link to comment Share on other sites More sharing options...
xh3b4sd Posted January 12, 2018 Share Posted January 12, 2018 26 minutes ago, gorryj said: It's their lack of communication This. This is the only fu**ing problem I have. I think it is really fine to have growing pains and be slow and unreliable and whatever. As long as you keep just communicating and be transparent about what is going on people can just keep up with it and make their own decisions. But what they are actually doing is so disappointing. gorryj 1 Link to comment Share on other sites More sharing options...
rdot Posted February 10, 2018 Share Posted February 10, 2018 An important update would be something like. "Gatehub to FINALLY give account holders the Bitcoin Cash they were supposed to 6 months ago." Did they do something wrong and not get the BCH? Who know? They don't respond to emails... Link to comment Share on other sites More sharing options...
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