Transferred a lot of ETH to Gatehub but wallet not activated! Help!

[mister_tumnus]

I finally got a gatehub account opened since they finally enabled the SMS phone verification. 

I bought about 27 ether on Gemini, then in my Gatehub "ripple wallet", I chose "Ether", and sent it all to the ether address it generated for me.

But nothing has shown up, and also it says the wallet is "Disabled Wallet".  I was under the impression that sending ether to it would work, and it's just XRP that I cannot buy yet until it's activated. But it appears that NOTHING is showing up in there now, and I cannot activate it because I am unable to buy XRP! I tried signing up for weeks not to all XRP sites, with no luck. They shouldn't let you deposit Ether into a wallet that isn't working yet. They gave the wrong impression for sure.

So first question is, where is my ether?   https://etherscan.io/tx/0x0d1049f0956b825434f74ccc7268a92dd02a05aabe3506ca1faa688ac222dd5e

Second question, how do I get it to show up in the "ripple wallet" ?  

This is my first ever trade, so a bit anxious here :-)  I really can't wait weeks on end, I was hoping to make a trade today, not hold ether for weeks!

Edited January 11, 2018 by mister_tumnus

[squirrel]

Gatehub are notoriously slow at adding coins. I sent ETH last week and it go in my Gatehub wallet something like 15 hours after the transaction confirmed on the chain. Gotta be patient that's all.

[mister_tumnus]

1 minute ago, squirrel said:

Gatehub are notoriously slow at adding coins. I sent ETH last week and it go in my Gatehub wallet something like 15 hours after the transaction confirmed on the chain. Gotta be patient that's all.

Thanks. So do you think my Ether will show up in the "Ripple Wallet", even though it's not "Activated" with 20 XRP yet?

[squirrel]

Assuming your setup is the same as mine, it will appear under a wallet named "rtrade" as ETH balance.

[Jonny]

23 minutes ago, mister_tumnus said:

Thanks. So do you think my Ether will show up in the "Ripple Wallet", even though it's not "Activated" with 20 XRP yet?

You'll need to activate your wallet with the XRP so that you can set the trust for the ETH.

I did the same thing with BTC and it held my BTC until I set the trust for it (which needed my wallet to be activated, hence the XRP)

[mister_tumnus]

1 minute ago, Jonny said:

You'll need to activate your wallet with the XRP so that you can set the trust for the ETH.

I did the same thing with BTC and it held my BTC until I set the trust for it (which needed my wallet to be activated, hence the XRP)

Low and behold, my wallet shows 20 XRP sent from Gatehub. I guess they gave it to me?  I went down to ETH and set the trust, and it was accepted.  So just waiting on the ETH now...

[Jonny]

1 hour ago, mister_tumnus said:

Low and behold, my wallet shows 20 XRP sent from Gatehub. I guess they gave it to me?  I went down to ETH and set the trust, and it was accepted.  So just waiting on the ETH now...

Yes they gave it to you. They're still activating wallets for free by sending 20 XRP. Not sure how long it'll last.

I'd say around 12 hours or less and you'll be good.

ETH will be quicker than BTC, but when everything was still backed up, I used BTC and it took 12 hours.

Edited January 11, 2018 by Jonny

[mister_tumnus]

1 hour ago, Jonny said:

Yes they gave it to you. They're still activating wallets for free by sending 20 XRP. Not sure how long it'll last.

I'd say around 12 hours or less and you'll be good.

ETH will be quicker than BTC, but when everything was still backed up, I used BTC and it took 12 hours.

Thanks.  Looks like it took < 1 hr after they deposited the 20 XRP to get the ETH.  Whew. NOTE: I bought about 2 hrs too soon though DOH, oh well. Hoping for a rally after this selloff is done. Down 9% already in ether...seems like a lot to me, but at least I didn't buy XRP at 2-3$.  Looking to get into XRP at some point.

 

BUT...somehow the 20 turned into 19.99, and prevented me from trading!  So I had to convert a little ETH into XRP, now I am the proud hodler of 21 xrp.

Edited January 11, 2018 by mister_tumnus

[BlackBox88]

15 hours ago, mister_tumnus said:

Thanks.  Looks like it took < 1 hr after they deposited the 20 XRP to get the ETH.  Whew. NOTE: I bought about 2 hrs too soon though DOH, oh well. Hoping for a rally after this selloff is done. Down 9% already in ether...seems like a lot to me, but at least I didn't buy XRP at 2-3$.  Looking to get into XRP at some point.

 

BUT...somehow the 20 turned into 19.99, and prevented me from trading!  So I had to convert a little ETH into XRP, now I am the proud hodler of 21 xrp.

Yes they took a transfer fee of 0.01 -> 20 -> 19.99

You are lucky for me I did not get any free 20XRP unfortunately