Bitsane destination tag

[Marleysdad1]

I’m new to crypto and was sending some XRP to Bitsane and forgot to enter the destination tag now my XRP is missing has this happened to anyone before?

[Internethobo]

Usually if you contact the exchange with screen shots of the transaction and the transaction ID, the would be able to recover your transfer.  This happened to me on Kraken where I fat fingered the last digit.  They were able to find the transaction and credit the XRP to me, they did need 30 days to clear it.

[Marleysdad1]

On 1/10/2018 at 6:32 PM, Internethobo said:

Usually if you contact the exchange with screen shots of the transaction and the transaction ID, the would be able to recover your transfer.  This happened to me on Kraken where I fat fingered the last digit.  They were able to find the transaction and credit the XRP to me, they did need 30 days to clear it.

Thank you man I appreciate it